Parking & Traffic Attendant: Guest Service at Casino

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 12,000 - 16,000; Full time

Job summary

Hollywood Casino at Greektown is seeking a Parking Attendant to support day-to-day parking operations at Greektown Casino Hotel in Detroit. The role involves directing traffic, managing signage, counting spaces, and ensuring guest safety and efficient vehicle movement.

The position requires strong communication, basic math, and a customer-focused approach to maintain high service standards in a busy entertainment environment.

Qualifications

• Ability to perform basic math functions.
• Excellent communication skills.
• Ability to read, write, and communicate verbally in English.
• Understand and comply with all company and departmental policies and procedures.
• Ability to express ideas or make recommendations concerning job related issues.
• Learn specific job duties and complete work assignments; maintain knowledge of basic concepts and techniques.
• Ability to work and make decisions under stressful conditions.
• Must provide superior guest service.

Responsibilities

• Direct inbound and outbound traffic.
• Change and move signage as directed.
• Cone off and open parking spaces/levels as directed.
• Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams.
• Physically count occupied and un-occupied parking spaces.
• Communicate parking policy to patrons.

Skills

Basic math

Communication

English proficiency

Policy compliance

Idea sharing

Learning duties

Stress management

Guest service

Job description

Hollywood Casino at Greektown is seeking a Parking Attendant to support day-to-day parking operations at Greektown Casino Hotel in Detroit. The role involves directing traffic, managing signage, counting spaces, and ensuring guest safety and efficient vehicle movement.

The position requires strong communication, basic math, and a customer-focused approach to maintain high service standards in a busy entertainment environment.