Parking Services Specialist - Courteous Patient Support

Massachusetts General Hospital; Cambridge (MA); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Differentials and bonuses

Job summary

Mass General Brigham is seeking a Parking Attendant to enforce parking regulations and provide courteous customer service at the Cambridge site. Responsibilities include issuing warnings and citations, directing traffic, and assisting the public with information and safety-related tasks.

The role requires a high school diploma, a valid Class D driver's license, and 0–1 year of valet experience. Strong attention to detail and the ability to follow instructions are essential.

Qualifications

• High School Diploma or Equivalent required.
• Licenses: Class D Driver's License.
• Valet experience 0-1 year preferred.
• Ability to follow oral and written instructions.
• Detail-oriented with multi-tasking abilities.

Responsibilities

• Issue written warnings and parking citations with handheld devices or books.
• Direct vehicular and pedestrian traffic as assigned.
• Provide general information and directions to the public.
• Assist the community with Motorist Assistance Program tasks (e.g., jump starts, unlocks, fuel, flat tire changes, contacting agencies).

Skills

Parking enforcement

Customer service

Traffic control

Instruction following

Detail orientation

Education

High School Diploma

Tools

Hand-held computer

Citation book

Job description

Mass General Brigham is seeking a Parking Attendant to enforce parking regulations and provide courteous customer service at the Cambridge site. Responsibilities include issuing warnings and citations, directing traffic, and assisting the public with information and safety-related tasks.

The role requires a high school diploma, a valid Class D driver's license, and 0–1 year of valet experience. Strong attention to detail and the ability to follow instructions are essential.