Parking Services Assistant

Massachusetts General Hospital; Cambridge (MA); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Differentials and bonuses

Job summary

Mass General Brigham is seeking a Parking Attendant to enforce parking regulations and provide courteous customer service at the Cambridge site. Responsibilities include issuing warnings and citations, directing traffic, and assisting the public with information and safety-related tasks.

The role requires a high school diploma, a valid Class D driver's license, and 0–1 year of valet experience. Strong attention to detail and the ability to follow instructions are essential.

Qualifications

• High School Diploma or Equivalent required.
• Licenses: Class D Driver's License.
• Valet experience 0-1 year preferred.
• Ability to follow oral and written instructions.
• Detail-oriented with multi-tasking abilities.

Responsibilities

• Issue written warnings and parking citations with handheld devices or books.
• Direct vehicular and pedestrian traffic as assigned.
• Provide general information and directions to the public.
• Assist the community with Motorist Assistance Program tasks (e.g., jump starts, unlocks, fuel, flat tire changes, contacting agencies).

Skills

Parking enforcement

Customer service

Traffic control

Instruction following

Detail orientation

Education

High School Diploma

Tools

Hand-held computer

Citation book

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Full Time Days, Evenings and Nights available.

Responsible for enforcing parking regulations and providing courteous customer service at all times at all times.

• Issue written warnings and parking citations via hand-held computers and/or handwritten citation books to vehicles illegally parked.
• Direct vehicular and pedestrian traffic as assigned.
• Provide general information and directions to the public.
• Assist the community in accordance with the provisions of the Motorist Assistance Program (i.e.: vehicle jump starts, vehicle unlocks, obtaining vehicle fuel, changing of flat tires, contacting other agencies for assistance and escorting/transporting disabled persons).

Qualifications

Education

• High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

• No

Licenses and Credentials

• Class D Passenger Vehicle Driver's License [State License] -

Experience

• Valet Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Ability to understand and carry out oral and written instructions.
• Ability to learn to operate enforcement related equipment, computers and vehicles.
• Ability to perform accurately in a detail-oriented environment.
• Ability to handle multiple work priorities, organize and plan work and projects.
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

600 Main Street

Pay Range

$18.58 - $26.58/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.