Parking Services Representative

University-of-Dayton; Dayton (OH); On-site; USD 18,000 - 25,000; Full time

Job summary

University of Dayton is seeking a Parking Services staff member to greet visitors, issue permits, enforce rules, and assist motorists in Dayton, OH. This full-time role operates Monday through Friday, 2:30 PM–11:00 PM, within Parking Services.

The position requires a high school diploma, customer service experience, and the ability to handle conflicts professionally while working independently in all weather conditions.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service/public relations experience preferred.
• Ability to work independently.
• Experience handling conflict and complaints effectively.
• Strong written communication skills.

Responsibilities

• Greet and assist visitors.
• Issue permits to University community.
• Enforce parking rules and regulations.
• Issue parking citations and impound vehicles as needed.
• Assist motorists with inquiries and directions.

Skills

Customer service

Public relations

Independent work

Conflict resolution

Written communication

Two‑way radio operation

Education

High School Diploma or equivalent

Tools

Two‑way radio

Job description

Job No: 503827
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: Bargaining Unit, AFSCME
Department: Parking Services - 801355
Pay Grade: 1 - Non Exempt (BU Parking)
Advertised: August 27, 2026
Applications close: Open until filled

Position Summary:

Position Summary: Greeting and assisting visitors, issuing permits to the University community, enforcing parking rules and regulations, issuing parking citations, impounding vehicles, and assisting motorists.

Minimum Qualifications:

• High School Diploma or equivalent.
• One year experience with customer service and/or public relations.
• Experience working independently.
• Experience effectively dealing with conflict and complaints.
• Effective written communication skills.
• Physically able to perform the duties of the position including stooping, lifting, and walking/standing for hours in all kinds of weather.
• Possess a valid driver's license and operate a vehicle in all weather conditions.

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• 2+ years Demonstrated successful experience with customer service and public relations.
• Prior experience in parking/traffic enforcement in a University setting.
• Ability to make judgmental decisions based on the situation and applicable regulation.
• Ability to communicate clearly and effectively using a two way radio, and face to face with customers.
• Effective interpersonal communication skills.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Monday–Friday, 2:30 PM–11:00 PM

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

• Staff Full Time (1500 hours or greater) 1