Parking Services Coordinator

Marquette University; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Marquette University is seeking a Parking Services Coordinator to oversee daily operations of the Parking Services office, ensuring policy enforcement and excellent customer service for the campus community.

The role combines supervisory duties with office management, budget tracking, and coordination with Facilities Planning & Management. A year of related experience and strong communication skills are preferred.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related experience.
• Excellent oral and written communication and teamwork.
• Proficient in Microsoft Office Suite and web-based applications.
• Valid driver’s license with clean record.
• Ability to maintain confidentiality.

Responsibilities

• Oversee campus parking program including registration, permit sales, and fee collection.
• Supervise student employees and staff, including hiring and performance management.
• Assist with office budget and financial projections; prepare reports.
• Coordinate maintenance of parking facilities and equipment with Facilities Planning & Management.
• Provide backup support to Union Station and cross-train staff.
• Collaborate with Service Manager to set goals and schedules.

Skills

Excellent communication

Teamwork

Attention to detail

Leadership abilities

Confidentiality

Customer service

Education

High school diploma or GED

Bachelor's degree in Business Administration/CS or similar

2+ years office coordination or operations experience

Valid driver’s license

Tools

Microsoft Office Suite

Web-based applications

Job description

JOB REQUIREMENTS: Parking Services Coordinator Posting Number: NA01588 Employment Status: Full Time Job Family: Position Overview Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement.

The Coordinator, Parking Services, oversees and coordinates the day-to-day operations of the Parking Services office under the direction of the Service Manager. This position combines supervisory, customer service, office management, financial, and parking process and policy enforcement responsibilities to ensure efficient operations in compliance with established University policies and procedures. The coordinator also helps customers understand parking requirements, addresses questions and concerns, and provides effective conflict resolution while maintaining a professional and service-focused environment.

Duties and Responsibilities

• Oversee all aspects of campus parking program. Duties include: vehicle registration, permit sales, fee collection, payroll deductions, refunds, database management, space availability, policy enforcement, parking utilization and needs related to special events, construction, and other disruptions. Communicate campus parking policies/processes/regulations; maintain working relationships with campus partners, and provide customer service to the campus community and customers.
• Responsible for the supervision of student employees and staff, which includes but is not limited to hiring, training, terming, ending students' assignments, disciplinary actions, performance management, staff development, etc.
• Manage efficient and cost-effective department operations. Assist with office budget (supply ordering, and department expense tracking) and financial projections. Create expenditure reconciliation reports and financial statements. Submit revenue collection forms and deposits.
• Coordinate maintenance of parking facilities and equipment. Collaborate with Facilities Planning and Management and Information Technology Services staff on equipment and software issues and permit sales. Work with the Projects and Planning Team on campus signage and proper lot and street markings.
• Provide backup support to Union Station and cross-train Union Station student employees.
• Collaborate regularly with the Service Manager to establish department goals, objectives, job schedules, and timelines.

Required Knowledge, Skills and Abilities

• High school diploma or GED.
• A minimum of a year of related experience.
• Excellent oral and written communication skills, interpersonal skills, and the ability to work in a team-focused environment.
• Strong computer competency, to include proficiency in Microsoft Office Suite, and web-based applications.
• Demonstrated leadership abilities and the ability to deal with diverse constituencies.
• Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality.
• Must possess a valid driver's license with a satisfactory driving record.

Preferred Knowledge, Skills and Abilities

• Bachelor's degree Business Administration, Computer Science, or similar.
• 2+ years working in an office coordination or operations role.
• Valid driver's license with satisfactory driving record.
• Knowledge of the principles and practices of university campus management.
• Experience in an academic setting, parking services or campus operations.
• Experience with business process analysis, improvement, and a thorough understanding of parking or facilities management business and management practices.
• Strategic thinker, with an open and collaborative style of communication that encourages teamwork and cooperation.

Department: Facilities Planning & Management

Posting Date: 08/13/2026

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.