Parking Services Officer

The Chronicle Of Higher Education, Inc.; Salt Lake City (UT); On-site; USD 20,457 - 29,136; Part time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Parking Services Officer to provide customer service to the University of Utah community by monitoring parking accommodations. The role includes patrolling lots, issuing citations, assisting motorists, and processing necessary documentation.

This part-time position requires two years of related experience and a valid Utah Driver's License. The work schedule includes shifts between 8 AM and 8 PM. A proactive attitude and strong communication skills are essential for success in this role.

Qualifications

• Two years related parking enforcement experience, or equivalency.
• A valid Utah Driver's License.
• Demonstrates communication skills and customer interaction abilities.

Responsibilities

• Patrol parking lots and issue citations for improper parking.
• Assist motorists and provide information regarding parking regulations.
• Process issued citations and maintain related documentation.
• Direct traffic during special events.
• Impound vehicles as required by departmental procedures.

Skills

Customer service skills

Communication skills

Attention to detail

Problem-solving skills

Education

Two years related parking enforcement experience or equivalent

Valid Utah Driver's License

Job description

Parking Services Officer

Job Summary

Provides excellent customer service to the University of Utah community and visitors by ensuring parking accommodations are monitored and patrolled on a regular basis for parking infractions in order to keep parking areas accessible to authorized permit holders and special-use patrons.

Responsibilities

• Patrol parking lots, checking for proper permits and issuing citations for improper parking.
• Assists in providing motorist services to the University community and the public such as starting cars, directing people to available parking and specific buildings on campus.
• Assists visitors and registered users of the campus parking system in understanding regulations and the availability of parking in different areas of the campus.
• Processes copies of issued citations and completes forms related to work performed during shift.
• Directs traffic in parking lots during special events such as football, basketball, entertainment events, theatrical productions, or University wide events (commencement).
• Impounds vehicles parked in tow-away zones or that involve excessive citations in accordance with departmental procedures.
• Testifies in court involving contested citations as requested by the Attorney General's office.
• May set up, take down, maintain and inventory all equipment needed for special event parking.
• May collect revenue from day pass machines and meters.
• May perform preventive maintenance on parking lot equipment and order new equipment as needed.

Minimum Qualifications

• Two years related parking enforcement experience, or equivalency (one year of education can be substituted for two years of related work experience).
• A valid Utah Driver's License.
• Demonstrated communication skills and ability to interact effectively with customers. Must be able to pass a background review.

Preferences

• Demonstrated computer experience including word processing and spreadsheet skills.
• Ability to evaluate and resolve parking issues and payment options for impounded vehicles.
• Good judgment and honesty when collecting payments for unpaid tickets in the field.
• Ability to handle high stress and crisis situations and commit to providing excellent customer service.
• Must be able to lawfully operate a motor vehicle and ride a mountain bike.

Requisition Number

PRN17129N

Full Time or Part Time?

Part Time

Work Schedule Summary

0800-1200, 1200-1600, 1600-2000

Department

00450 - Commuter Services - Operations

Location

Campus

Pay Rate Range

$18.00/h

Close Date

9/8/2026