Parking Operations Supervisor — Tue–Sat 7am–3pm

Interpark Holdings LLC

Chicago (IL)

On-site

USD 25,000 - 39,000

Full time

4 days ago

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Job summary

InterPark Holdings Inc. is seeking a Location Supervisor to oversee day-to-day operations on the assigned shift and support the Location Manager in staff management. You will ensure service quality for customers and landlords and maintain revenue controls and accountability for your shift.

The role requires supervising and coaching staff, coordinating daily activities, and handling customer inquiries. Proficiency in MS Word/Excel and basic math are essential, with a willingness to work Tue–Sat

Qualifications

High School Diploma or GED.
Bachelor's Degree in Real Estate, Management, Finance, Accounting, or Hospitality or at least one year of experience in hospitality, real estate, retail management, parking, logistics/transportation, or the manufacturing industry.
Computer literate; proficiency with MS Word and MS Excel.
Proficient in basic math skills commensurate with calculating time and cash equivalents.

Responsibilities

Schedules employees and ensures appropriate staffing levels per shift in accordance with budget.
Assists the Facility and/or Operations Manager in the supervision and evaluation of employee performance, including participation in coaching and discipline where applicable.
Provides training and support to other hourly staff on procedures related to job responsibilities and may assist employees in their jobs as needed in cashier, driver, parking lot attendant, dispatcher and light maintenance functions.
Sets standards for staff by appropriately modeling company policies and norms.
Channels requests and requirements of location's landlord to appropriate decision-maker.
Coordinates daily activities with his or her manager and transitions responsibilities between shifts.
Serves as the point person for all customer service inquiries, complaints, incident reports and claims for the shift.
Ensures facility and employee appearance meets company standards on assigned shift.
Audits cashier reports and implements all financial and accounting controls on assigned shift.
Maintains and ensures the company's cash control policies.
Ensures all employees have been adequately trained on security and safety processes and procedures.
Monitor properties for safety and security
Remain vigilant for anything unusual or potentially threatening.
Recognize potentially dangerous situations and respond in the safest and most effective manner.
Remain available to staff during shift for reports of suspicious activity, security threats and safety concerns and provide assistance and instruction. Report all incidents to Facility/Operations Manager and Employee Health and Safety/RISK Manager.
Participate in safety and security trainings within the market.