Parking Operations Specialist (*Restricted)

Virginia Community Colleges

Virginia (MN)

Hybrid

USD 41,000 - 50,000

Full time

20 hours ago

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Job summary

Northern Virginia Community College (NOVA) seeks a Parking Operations Specialist to manage campus parking, NOVACard operations, and related front-office duties. The role includes permit sales, payments, citations, and equipment maintenance, with state vehicle operation as needed.

The position is full-time, Monday–Friday, 8:30am–5pm, and is eligible for telework after completing the state probation period. Applications from diverse candidates are welcome.

Qualifications

Ability to interpret and apply policies, procedures and guidelines.
Strong interpersonal skills.
Ability to answer phones.
Good problem solving and critical thinking skills.
Experience working in an office environment.
Computer experience working in a Windows environment.

Responsibilities

Perform front office duties including permit sales, citation payments, NOVACard issuance, cash drawer reconciliation and general customer support.
Manage Print Services; refill paper, toner, and staples; troubleshoot paper jams.
Monitor SmarterTrack for tickets and escalate to Tier 2 as needed.
Perform parking enforcement including issuing citations and maintaining equipment.
Operate a state enforcement vehicle while performing duties.

Skills

Interpret policies and guidelines

Strong interpersonal skills

Answer phones

Problem solving

Office environment experience

Windows computer experience

Job description

Parking Operations Specialist (*Restricted)

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Working Title Parking Operations Specialist (*Restricted)

Role Title

Role Title Admin and Office Spec II

Role Code

Role Code 19012-FP

FLSA

FLSA Nonexempt

Pay Band

Pay Band 02

Position Number

Position Number 280R0827

Agency

Agency Northern VA Community College

Division

Division NV280-VP Finance

Work Location

Work Location Prince William - 153

Hiring Range

Hiring Range $45,000/yr

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

This Position is Monday-Friday – 8:30am to 5pm

Sensitive Position

Sensitive Position No

Job Description

General Description:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
This position is eligible for telework after completion of state one-year probationary period.

Duties and Tasks:

Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams.
Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
Operating a state enforcement vehicle while performing duties.

*This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs:

Ability to interpret and apply policies, procedures and guidelines.
Strong interpersonal skills.
Ability to answer phones.
Good problem solving and critical thinking skills.
Experience working in an office environment.
Computer experience working in a Windows environment

Additional Considerations

Additional Considerations:

Experience dealing with customer concerns and problems.

Operation of a State Vehicle

Operation of a State Vehicle Yes

Supervises Employees No

Required Travel

N/A

Posting Number

Posting Number CLS_4709P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 09/01/2026

Job Close Date

Job Close Date 09/13/2026

Agency Website

Agency Website www.nvcc.edu

Contact Name

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

Northern Virginia Community College ( NOVA ) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.

At NOVA , we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA . To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College .

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu .

Employees must reside in Virginia, Maryland or District of Columbia.

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required Documents