Parking Operations Lead & Team Supervisor

Premium Parking; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Premium Parking is seeking an Account Supervisor to ensure smooth operation of our parking facilities in Chicago. You will monitor the lot, respond to guest inquiries, and support Account Managers and Senior Agents to uphold quality and safety standards.

Responsibilities include patrolling by foot or vehicle, issuing tickets for violations, processing payments, recording violation data, and conducting audits.

Qualifications

• Valid driver's license required.
• Must be able to drive and operate a standard and automatic transmission vehicle.
• Excellent time management and report writing skills.
• Strong communication and professional image.
• Previous management experience preferred.
• Proficient in Excel, Outlook, Word and PowerPoint.

Responsibilities

• Patrol assigned area to observe parking violations.
• Enforce location rules and arrange towing as needed.
• Issue tickets for violations.
• Respond to customers to process payments.
• Record data for citations including time, date and location.
• Conduct lot audits and car counts.
• Inform management of safety issues and damages.
• Provide traffic control and oversee staff.
• Other duties as assigned.

Skills

Communication skills

Driver's license

Time management

Leadership

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

PowerPoint

Job description

Premium Parking is seeking an Account Supervisor to ensure smooth operation of our parking facilities in Chicago. You will monitor the lot, respond to guest inquiries, and support Account Managers and Senior Agents to uphold quality and safety standards.

Responsibilities include patrolling by foot or vehicle, issuing tickets for violations, processing payments, recording violation data, and conducting audits.