Parking Lot Attendant & Guest Experience Lead

Parking Management Company; Chicago (IL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health benefits – Medical, vision and…

Supplemental Insurance – Life and…

Bonus opportunities

Internal leadership development

Paid time off

Paid training

Tuition assistance through Belleview U

Nationwide discounts through Perks at 

Military friendly employer

Job summary

Parking Management Company seeks a reliable Lot Attendant / Lot Auditor to ensure a safe, organized, and welcoming parking experience for guests in Chicago. You will direct traffic, assist customers, monitor the lot, and perform light maintenance while upholding policies and high service standards.

The role requires a high school diploma or GED, a valid driver's license with a clean record, and the ability to stand, walk, and lift up to 50 pounds.

Qualifications

• High school diploma or GED required.
• Valid driver's license with a clean driving record (no more than three moving violations in the past three years).
• Customer service experience preferred; a positive, helpful attitude is essential.
• Ability to stand, walk, and lift up to 50 pounds; outdoor work in various weather conditions.

Responsibilities

• Ticketing & Payments: Issue tickets, handle payments accurately, and track money and paperwork.
• Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot Maintenance: Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Skills

Customer service

Attention to detail

Communication

Teamwork

Friendly attitude

Education

High school diploma or GED

Job description

Parking Management Company seeks a reliable Lot Attendant / Lot Auditor to ensure a safe, organized, and welcoming parking experience for guests in Chicago. You will direct traffic, assist customers, monitor the lot, and perform light maintenance while upholding policies and high service standards.

The role requires a high school diploma or GED, a valid driver's license with a clean record, and the ability to stand, walk, and lift up to 50 pounds.