Parking Operations Lead - Guest Experience & Staffing

Interpark Holdings LLC; Chicago (IL); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

401k

Employee Assistance Program (EAP)

Vacation/ Sick Time

Medical, Dental, Vision

Pre-Tax Commuter

Job summary

InterPark Holdings Inc. in Chicago is seeking an Associate Manager to oversee front-line staff and daily operations across multiple facilities. You will schedule employees, monitor payroll, and ensure service standards are met in a fast-paced environment.

The role requires strong communication, leadership, and a flexible schedule, including extended hours. You will coach teams, maintain safety and policy compliance, and resolve customer issues to deliver exceptional experiences.

Qualifications

• High School Diploma or GED (or 3 years related experience).
• 1 year+ experience in parking/related industries.
• Computer literate with Word and Excel proficiency.

Responsibilities

• Oversee property(ies) with attention to detail and service standards.
• Schedule staff to meet shifts and budget requirements.
• Process payroll reports and obtain approvals.
• Resolve customer inquiries and complaints professionally.
• Maintain safety, training, and location log books.

Skills

Customer service

Multitasking

Team leadership

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Web-based systems

Job description

InterPark Holdings Inc. in Chicago is seeking an Associate Manager to oversee front-line staff and daily operations across multiple facilities. You will schedule employees, monitor payroll, and ensure service standards are met in a fast-paced environment.

The role requires strong communication, leadership, and a flexible schedule, including extended hours. You will coach teams, maintain safety and policy compliance, and resolve customer issues to deliver exceptional experiences.