Parking Operations Lead: Patient Experience Champion

Park Nicollet Methodist Hospital; Saint Louis Park (MN); On-site; USD 52,000 - 72,000; Full time

Job summary

Park Nicollet Methodist Hospital is seeking a Parking Operations Lead to join our team. The role focuses on providing facility information and safe access assistance to patients and visitors, while leading the access assistant program to ensure smooth workflows and adherence to procedures.

The position supports continual quality improvements to meet customer needs and create a positive experience for patients and their families, with a Monday–Friday schedule, 8:15am–4:45pm, in Minnesota.

Qualifications

• Leadership experience preferred.
• Proficiency with spreadsheets and word processing applications desirable.
• Experience in customer service, patient transport, or body mechanics is desirable.

Responsibilities

• Lead and support the access assistant program to ensure smooth workflow.
• Ensure team members follow established processes and procedures.
• Collaborate to drive quality improvements for a positive patient and visitor experience.

Skills

Leadership

PC skills

Customer service

Patient transport

Body mechanics

Public/personal communications

Job description

Park Nicollet Methodist Hospital is seeking a Parking Operations Lead to join our team. The role focuses on providing facility information and safe access assistance to patients and visitors, while leading the access assistant program to ensure smooth workflows and adherence to procedures.

The position supports continual quality improvements to meet customer needs and create a positive experience for patients and their families, with a Monday–Friday schedule, 8:15am–4:45pm, in Minnesota.