Parking Operations Team Lead

Park Nicollet Methodist Hospital; Saint Louis Park (MN); On-site; USD 52,000 - 72,000; Full time

Job summary

Park Nicollet Methodist Hospital is seeking a Parking Operations Lead to join our team. The role focuses on providing facility information and safe access assistance to patients and visitors, while leading the access assistant program to ensure smooth workflows and adherence to procedures.

The position supports continual quality improvements to meet customer needs and create a positive experience for patients and their families, with a Monday–Friday schedule, 8:15am–4:45pm, in Minnesota.

Qualifications

• Leadership experience preferred.
• Proficiency with spreadsheets and word processing applications desirable.
• Experience in customer service, patient transport, or body mechanics is desirable.

Responsibilities

• Lead and support the access assistant program to ensure smooth workflow.
• Ensure team members follow established processes and procedures.
• Collaborate to drive quality improvements for a positive patient and visitor experience.

Skills

Leadership

PC skills

Customer service

Patient transport

Body mechanics

Public/personal communications

Job description

Methodist Hospital is looking to hire a Parking Operations Lead - to join our - team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

This role provides facility information, and safe access assistance to patients and visitors arriving and exiting campus buildings. Lead and support the access assistant program to ensure smooth workflow of the team such that team members are following processes and procedures. Function as a part of the access assistant team to ensure continual quality improvements are in place to meet the needs of our customers and create a positive experience.

Work Schedule:

FTE 1.0, 40 hours per week, Monday-Friday 8:15am - 4:45pm.

Preferred Qualifications:

• Previous work experience in a leadership role.
• Trained in the use of personal computers using spreadsheet and word processing applications desirable.
• Work experience in customer service, patient transport and body mechanic skills, and public/personal communications desirable