Parking Operations Team Lead

Park Nicollet Health Services; Saint Louis Park (MN); On-site; USD 50,000 - 65,000; Full time

Job summary

HealthPartners is seeking a Parking Operations Lead to oversee the access assistant program and ensure safe, smooth entry and exit for patients and visitors. The role focuses on leading the team, following established processes, and delivering a positive experience on campus.

The position emphasizes leadership and customer service capabilities, with a preference for experience in healthcare-related operations and strong communication skills. Location is on-site within HealthPartners facilities.

Qualifications

• Leadership experience in a supervisory role.
• Experience with basic computer applications (spreadsheet and word processing).

Responsibilities

• Lead and support the access assistant program to ensure smooth workflow.
• Ensure team members follow processes and procedures.
• Contribute to continual quality improvements for patient and visitor experiences.

Skills

Leadership

Customer service

Public communications

Body mechanics

Tools

Spreadsheet

Word processing

Job description

Job Description

Methodist Hospital is looking to hire a Parking Operations Lead – to join our – team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

This role provides facility information, and safe access assistance to patients and visitors arriving and exiting campus buildings. Lead and support the access assistant program to ensure smooth workflow of the team such that team members are following processes and procedures. Function as a part of the access assistant team to ensure continual quality improvements are in place to meet the needs of our customers and create a positive experience.

Work Schedule

FTE 1.0, 40 hours per week, Monday-Friday 8:15am - 4:45pm.

Preferred Qualifications

Previous work experience in a leadership role. Trained in the use of personal computers using spreadsheet and word processing applications desirable. Work experience in customer service, patient transport and body mechanic skills, and public/personal communications desirable

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.