Parking Operations Lead - Patient Access & Experience

HealthPartners; Saint Louis Park (MN); On-site; USD 55,000 - 65,000; Full time

Job summary

Methodist Hospital is seeking a Parking Operations Lead to join our team as a Partner for Good and help us improve the care and experience that patients and families receive daily. This role provides facility information and safe access assistance to patients and visitors arriving and exiting campus buildings, and leads the access assistant program to ensure smooth workflows.

Work Schedule: FTE 1.0, 40 hours per week, Monday-Friday 8:15am - 4:45pm.

Qualifications

• Leadership experience in a team setting.
• Experience using spreadsheets and word processing.
• Experience in customer service, patient transport, and communications.

Responsibilities

• Lead and support the access assistant program to ensure smooth workflow.
• Provide facility information and safe access assistance to patients and visitors arriving and exiting campus buildings.
• Collaborate with hospital operations to continually improve quality and patient experience.

Skills

Leadership experience

Customer service

Public/communications

Body mechanics

Tools

Excel

Word processing

Job description

Methodist Hospital is seeking a Parking Operations Lead to join our team as a Partner for Good and help us improve the care and experience that patients and families receive daily. This role provides facility information and safe access assistance to patients and visitors arriving and exiting campus buildings, and leads the access assistant program to ensure smooth workflows.

Work Schedule: FTE 1.0, 40 hours per week, Monday-Friday 8:15am - 4:45pm.