Parking Operations Lead — Customer‑Focused & Onsite

SP Plus Corporation; New York (NY); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP Plus Corporation is seeking an entry-level team member to help manage daily parking operations at a Brooklyn, NY location. You will assist with customer service, equipment maintenance, and site duties while upholding company policies and a professional image.

The role requires a minimal high school diploma and good communication skills. Physical tasks may include lifting up to 25 pounds; a valid driver's license may be required for some duties.

Qualifications

• Education/Experience – Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Oral Communication – Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication – Writes clearly and informatively; Able to read and interpret written information.
• Customer Service – Maintains positive attitude. Responds to requests for service and assistance.
• Adaptability – Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Education

High School Diploma

Job description

SP Plus Corporation is seeking an entry-level team member to help manage daily parking operations at a Brooklyn, NY location. You will assist with customer service, equipment maintenance, and site duties while upholding company policies and a professional image.

The role requires a minimal high school diploma and good communication skills. Physical tasks may include lifting up to 25 pounds; a valid driver's license may be required for some duties.