Parking Operations Lead

Metropolis Technologies; Windsor Locks (CT); On-site; USD 35,000 - 48,000; Full time

Job summary

SP+, a Metropolis company, is looking for an adaptable individual to support daily parking operations at our Windsor Locks location. You will help manage activities, assist customers, and coordinate with the Facility Manager to maintain equipment and safety standards.

The role requires a high school diploma or equivalent and a valid driver’s license. Strong communication, teamwork, and reliable judgment are essential to deliver excellent client service in a fast-paced environment.

Qualifications

• Education/Experience: Minimal high school diploma or equivalent and minimal month related experience or training; or equivalent combination of education and experience.
• Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication: Writes clearly and informatively; Able to read and interpret written information.
• Customer Service: Maintains positive attitude. Responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Education

High school diploma or equivalent

Valid driver's license

Job description

SP+, a Metropolis company, is looking for an adaptable individual to support daily parking operations at our Windsor Locks location. You will help manage activities, assist customers, and coordinate with the Facility Manager to maintain equipment and safety standards.

The role requires a high school diploma or equivalent and a valid driver’s license. Strong communication, teamwork, and reliable judgment are essential to deliver excellent client service in a fast-paced environment.