Parking Operations Coordinator (Onsite)

Metropolis Technologies; Walnut Creek (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+ in Walnut Creek, a Metropolis company, is seeking a location associate to assist in daily parking operations and client relations. This role requires a minimal high school diploma and a willingness to perform a variety of tasks to keep the site running smoothly.

You will help with customer service, equipment maintenance, safety reporting, and adherence to site policies while representing the company professionally on site at the Walnut Creek location.

Qualifications

• Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Speaks clearly; Listens and gets clarification; Responds well to questions.
• Writes clearly and informatively; Able to read and interpret written information.
• Maintains positive attitude. Responds to requests for service and assistance.
• Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Exhibits sound and accurate judgment.
• The employee will be required to have and maintain a valid state-issued driver?s license with a current address and acceptable driving record.

Responsibilities

• Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Customer Service

Oral Communication

Written Communication

Adaptability

Judgment

Education

High School Diploma

Job description

SP+ in Walnut Creek, a Metropolis company, is seeking a location associate to assist in daily parking operations and client relations. This role requires a minimal high school diploma and a willingness to perform a variety of tasks to keep the site running smoothly.

You will help with customer service, equipment maintenance, safety reporting, and adherence to site policies while representing the company professionally on site at the Walnut Creek location.