Parking Operations Assistant Manager

Reimagined Parking; San Francisco (CA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Kaiser Permanente San Francisco is seeking an Assistant Manager to oversee safe and efficient parking operations and deliver service excellence. You will support the Operations Manager in staffing, revenue control, safety, and client relations at the Geary Blvd facility.

Responsibilities include supervising location staff, coordinating onboarding and training, liaising with clients, ensuring maintenance and safety standards, and preparing regular operating reports. Shifts include weekends.

Qualifications

• Age 18 or older.
• Excellent customer service and communication.
• Able to verbally communicate with guests.
• Proficient in Microsoft Office Suite.

Responsibilities

• Supervise location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Assist in hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

Skills

Customer service

Verbal communication

MS Office proficiency

18+ years old

Tools

Microsoft Office Suite

Job description

Kaiser Permanente San Francisco is seeking an Assistant Manager to oversee safe and efficient parking operations and deliver service excellence. You will support the Operations Manager in staffing, revenue control, safety, and client relations at the Geary Blvd facility.

Responsibilities include supervising location staff, coordinating onboarding and training, liaising with clients, ensuring maintenance and safety standards, and preparing regular operating reports. Shifts include weekends.