Parking Lot Operations Specialist

Parking Management Company; Baltimore (MD); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Health benefits

Vision and dental insurance

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Job summary

Parking Management Company in Baltimore seeks a Lot Attendant / Lot Auditor to direct traffic, assist guests, and monitor the lot in all weather. This non-exempt, hourly role focuses on safety, accuracy in ticketing, and friendly service.

Requirements include a high school diploma or GED, valid driver's license, clean driving record, ability to lift up to 50 pounds, and willingness to work nights, weekends, and holidays. Training and benefits are provided.

Qualifications

• High school diploma or GED required.
• Valid driver's license and reliable transportation.
• Background check required; no special certifications necessary.

Responsibilities

• Ticketing & payments: issue tickets, handle payments accurately, and track money and paperwork.
• Reporting & documentation: complete shift logs, track tickets and revenue, and document parking activity.
• Administrative support: label keys, record vehicle details, and maintain organized records of parked cars.
• Security & compliance: check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot maintenance: keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks.
• Customer service: help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & communication: use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & attendance: arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional duties: take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or GED

Job description

Parking Management Company in Baltimore seeks a Lot Attendant / Lot Auditor to direct traffic, assist guests, and monitor the lot in all weather. This non-exempt, hourly role focuses on safety, accuracy in ticketing, and friendly service.

Requirements include a high school diploma or GED, valid driver's license, clean driving record, ability to lift up to 50 pounds, and willingness to work nights, weekends, and holidays. Training and benefits are provided.