Parking Lot Experience Specialist

Parking Management Company, LLC; Honolulu (HI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Benefits

Life Insurance

Bonus opportunities

Tuition assistance

Paid time off

Paid training

Perks at Work discounts

Job summary

Parking Management Company is looking for a Lot Auditor to assist with ticketing, payments, and revenue tracking while ensuring a safe, clean, and organized parking environment. The role involves directing traffic, helping guests, and enforcing parking policies in outdoor conditions.

The ideal candidate is friendly, detail-oriented, and able to work full-time or part-time shifts, including nights, weekends, and holidays. A valid driver’s license and reliable transportation are favored.

Qualifications

• High school diploma or GED required.
• Strong customer service oriented attitude.
• Ability to communicate clearly with guests and team members.
• Willingness to work outdoors and in varying weather conditions.

Responsibilities

• Ticketing and payments: issue tickets, handle payments accurately, and track money and paperwork.
• Reporting and documentation: complete shift logs, track tickets and revenue, document parking activity.
• Administrative support: label keys, record vehicle details, maintain organized records of parked cars.
• Security and compliance: check the lot regularly, report unsafe activity, ensure vehicles are parked securely.
• Lot maintenance: keep the area and booth clean, assist with light cleaning or janitorial tasks.
• Customer service: help guests with payments and parking questions with a friendly attitude.
• Teamwork and communication: use radios, stay in contact with the team, support a positive work environment.
• Professionalism and attendance: arrive on time, follow policies, maintain a professional appearance.
• Additional duties: attend training sessions and adapt to scheduling needs.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Parking Lot Auditor – Honolulu, HI

Location: Multiple hospitality properties in Honolulu

Base Pay: $24.00 per hour (Depending on property)

Job Type: Full-Time or Part-Time
Schedule: Day, evening, overnight, weekend, and holiday shifts
Status: Non-Exempt

The posted pay range reflects the hourly wage Parking Management Company reasonably expects to pay for this position at the time of posting.

If the position covers properties with different starting rates, the posting must instead provide the actual minimum and maximum hourly wage range PMC reasonably expects to pay.

Join the PMC Team

Parking Management Company (PMC) is hiring a dependable, detail-orientedParking Lot Auditor to support hotel self-parking operations.

This position monitors parking activity, completes vehicle and revenue audits, maintains accurate records, assists guests, and helps keep the parking facility safe, clean, and organized. The ideal candidate is comfortable working independently, using computers and parking systems, and remaining alert throughout an overnight shift.

What You’ll Do

• Issue parking tickets, process payments, and accurately track receipts and related records.
• Complete shift reports, vehicle counts, ticket logs, revenue reports, and other required documentation.
• Report errors, discrepancies, and unusual activity promptly.
• Record vehicle information, organize keys when applicable, and maintain accurate parking records.
• Regularly inspect the parking area and report hazards, suspicious activity, parking violations, and security concerns.
• Follow all safety and incident-reporting procedures.
• Keep the parking area, booth, and workstation clean and organized.
• Report damaged equipment, lighting problems, debris, and other hazards.
• Assist guests with payments, parking questions, and directions.
• Communicate clearly and professionally with guests, team members, supervisors, and clients.
• Maintain dependable attendance and arrive prepared for scheduled shifts.
• Follow company and property policies.
• Maintain a professional appearance and attitude.
• Perform other job-related duties consistent with the position’s responsibilities and operational needs.

Knowledge, Skills, and Abilities

Qualifications

• High school diploma or GED preferred.
• Previous parking, auditing, cash-handling, hospitality, or customer-service experience preferred.
• Basic math and computer skills.
• Strong attention to detail and organizational skills.
• Ability to maintain accurate written and electronic records.
• Strong communication and customer-service skills.
• Ability to work independently and make sound decisions.
• Availability to work assigned days, evenings, overnight shifts, weekends, and holidays.

Licenses & Background Requirements

A valid driver’s license and an acceptable motor vehicle record are required only when driving is an essential function of the assigned position.

After a conditional offer, applicable background and motor vehicle record checks will be conducted in accordance with federal, state, and local laws.

Physical Requirements & Work Environment

This position requires the ability to:

• Stand and walk for extended periods.
• Move throughout parking lots, garages, booths, and hotel areas.
• Lift or carry up to 50 pounds when required.
• Work indoors and outdoors in varying temperatures and weather conditions.
• Work safely around moving vehicles, traffic, noise, and parking equipment.
• Use computers, mobile devices, payment systems, and two-way radios.
• Remain alert to changing safety and operational conditions.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities unless doing so would create an undue hardship. Applicants who require an accommodation during the application or hiring process may contact [HR email address or telephone number].

Technology Use

Employees may be required to use a personal cell phone for authorized business communication or work-related applications. PMC will reimburse employees for required business use in accordance with company policy and applicable California law.

Additional Compensation and Benefits

Eligible employees may have access to:

• Medical, dental, and vision insurance
• Supplemental life and critical-illness insurance
• Bonus opportunities, when applicable
• Paid time off and paid sick leave
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University
• Nationwide discounts through Perks at Work

Benefits are subject to eligibility requirements, waiting periods, applicable plan documents, and company policies.

Wage-and-Hour Compliance

This is a non-exempt position. PMC complies with applicable minimum-wage, overtime, meal-period, rest-period, and recordkeeping requirements. Employees will receive overtime and other required compensation in accordance with California and federal law.

PMC also maintains workers’ compensation coverage as required by law.

At-Will Employment

Employment with PMC is at will. This means either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Any introductory period does not change the at-will employment relationship or guarantee employment for a specific period.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.

This is a non-exempt position eligible for overtime compensation in accordance with applicable law.

Employment with PMC is at will, meaning either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. The 120-day introductory period does not alter the at-will nature of employment or guarantee employment for any particular period