Parking Lot Attendant: Customer Service & Maintenance

Millennial; Baltimore (MD); On-site; USD 20,664 - 27,552; Full time

Job summary

A staffing agency has an immediate opening for a Lot Attendant in Baltimore. This role involves providing excellent customer service while ensuring the smooth operation of a parking garage. Responsibilities include managing customer transactions, maintaining cleanliness of the facility, and performing light maintenance tasks. The ideal candidate should have a high school diploma and strong attention to detail. Availability for rotating shifts, including weekends, is necessary for this dynamic position.

Qualifications

• Previous experience in a customer service role preferred.
• Strong attention to detail and problem-solving abilities.
• Physical ability to perform light cleaning and maintenance tasks.

Responsibilities

• Ensure reliability, punctuality, and ability to work with minimal supervision.
• Utilize basic computer skills for reporting purposes.
• Demonstrate expertise in customer service, addressing customer inquiries and issues promptly and professionally.
• Practice good time management skills to prioritize tasks effectively.
• Complete written reports as required.
• Perform light housekeeping duties, maintaining cleanliness of office area and conducting light sweeping inside the garage.
• Monitor and maintain proper functioning of all machines, promptly reporting malfunctions to the Parking Manager.
• Exercise vigilance at the Pay Station to prevent payment method issues.
• Ensure cleanliness of garage office lobby and restrooms, dispose of trash promptly.
• Account for all signage during business hours.
• Refill token machines as needed.

Skills

Customer service

Communication skills

Attention to detail

Problem-solving

Time management

Education

High school diploma or equivalent

Job description

A staffing agency has an immediate opening for a Lot Attendant in Baltimore. This role involves providing excellent customer service while ensuring the smooth operation of a parking garage. Responsibilities include managing customer transactions, maintaining cleanliness of the facility, and performing light maintenance tasks. The ideal candidate should have a high school diploma and strong attention to detail. Availability for rotating shifts, including weekends, is necessary for this dynamic position.