Parking Lot Operations Specialist

Parking Management Company; Atlanta (GA); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus opportunities

Leadership development program

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company seeks a Lot Attendant/Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure while working outdoors in all weather conditions.

The role emphasizes friendly, detail-oriented service and the ability to perform ticketing, payments, logs, and safety checks. You will support operations, communicate with the team via radios, and maintain a professional

Qualifications

• High school diploma or GED required.
• Previous customer service experience is preferred; a positive, helpful attitude is essential.

Responsibilities

• Issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Complete shift logs, track tickets and revenue, and document parking activity.
• Label keys, record vehicle details, and maintain organized records of parked cars.
• Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or GED

Job description

Parking Management Company seeks a Lot Attendant/Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure while working outdoors in all weather conditions.

The role emphasizes friendly, detail-oriented service and the ability to perform ticketing, payments, logs, and safety checks. You will support operations, communicate with the team via radios, and maintain a professional