Guest Parking Concierge & Lot Auditor

Parking Management Company; Ann Arbor (MI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health benefits

Supplemental Insurance

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is hiring for a Lot Attendant / Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and help keep the area clean and secure.

The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. Schedule flexibility may include nights, weekends, and holidays, with opportunities for growth within the parking division.

Qualifications

• A high school diploma or GED is required.
• Prior customer service experience is preferred, but a positive, helpful attitude is essential.

Responsibilities

• Ticketing & Payments: Issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot Maintenance: Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.

Skills

Customer service

Education

High school diploma or GED

Job description

Parking Management Company is hiring for a Lot Attendant / Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and help keep the area clean and secure.

The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. Schedule flexibility may include nights, weekends, and holidays, with opportunities for growth within the parking division.