Parking Lot Concierge & Revenue Auditor

Colonial Group; Virginia Beach (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits – Medical, vision, and

Supplemental Insurance – Life and DTI

Bonus opportunities

Internal leadership development

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company seeks a Lot Attendant / Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure.

The role requires a friendly, detail-oriented individual who is comfortable outdoors in all weather conditions. Responsibilities include ticketing and payments, reporting, and ensuring compliance with policies.

Qualifications

• High school diploma or GED is required.
• Customer service experience is preferred.
• Positive, helpful attitude is essential.

Responsibilities

• Ticketing & payments: issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Reporting & documentation: complete shift logs, track tickets and revenue, and document parking activity.
• Administrative support: label keys, record vehicle details, and maintain organized records of parked cars.
• Security & compliance: check the lot regularly, report unsafe or suspicious activity, ensure vehicles are parked securely and according to policy.
• Lot maintenance: keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks.
• Customer service: help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & communication: use radios, stay in contact with the team, support a positive work environment.
• Professionalism & attendance: arrive on time, follow company policies, maintain a professional appearance and attitude.
• Additional duties: take on other tasks as needed to support operations, including training and scheduling flexibility.

Education

High school diploma or GED

Customer service experience preferred

Job description

Parking Management Company seeks a Lot Attendant / Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure.

The role requires a friendly, detail-oriented individual who is comfortable outdoors in all weather conditions. Responsibilities include ticketing and payments, reporting, and ensuring compliance with policies.