Parking Lot Concierge & Guest Experience

LAZ Parking; Los Angeles (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

LAZ Parking is seeking a Lot Attendant in Los Angeles to greet customers and uphold the LAZ Way of honesty, integrity, and teamwork. You will be the public face, ensuring safety and orderly parking operations across locations.

The role requires strong customer service, clear communication, and the ability to work independently. You must be reliable, punctual, and able to handle various situations with professionalism.

Qualifications

• Strong customer service skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally with all levels of the organization and outside customers.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.

Responsibilities

• Ensure all parkers are entering the branch when parking in the lot.
• Communicate politely that the lot is for banking patrons only
• Report concerns or needs to direct supervisor and only to a Bank Branch Manager if directly asked or in the case of an emergency.
• Make sure there are no tripping hazards in the lot.
• Keep parking location clean – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
• Be in the correct LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow the directions of supervisors when requests are made.
• Inform all people loitering to move off property or call non-emergency numbers for police support.
• Make sure the location is safe and take care of any potentially hazardous conditions.
• Other related duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Professional English

Job description

LAZ Parking is seeking a Lot Attendant in Los Angeles to greet customers and uphold the LAZ Way of honesty, integrity, and teamwork. You will be the public face, ensuring safety and orderly parking operations across locations.

The role requires strong customer service, clear communication, and the ability to work independently. You must be reliable, punctual, and able to handle various situations with professionalism.