Lot Auditor - Baltimore, MD

Parking Management Company; Baltimore (MD); On-site; USD 17,000 - 24,000; Full time

Job summary

Parking Management Company in Baltimore is seeking a dependable Parking Lot Auditor to help maintain accurate parking and revenue records across multiple properties.

Responsibilities include monitoring entry/exit, processing payments, reporting discrepancies, and assisting guests while upholding safety and policy compliance.

Qualifications

• High school diploma or equivalent preferred.
• Experience in parking, cashiering, auditing, hospitality, security or customer-service is preferred but not required.
• Strong attention to detail and basic mathematical skills.
• Ability to process payments and maintain accurate records.
• Clear and professional communication skills.
• Ability to work independently and exercise sound judgment.
• Basic computer skills and familiarity with payment systems and parking equipment.
• Dependable attendance and availability for assigned schedules.
• Willingness to work days, evenings, overnights, weekends and holidays as required.

Responsibilities

• Monitor vehicles entering, exiting and parking within the facility.
• Issue tickets and accurately process payments, validations and receipts.
• Reconcile transactions and complete shift, audit and revenue reports.
• Maintain accurate parking records and report discrepancies promptly.
• Inspect the facility for violations, safety hazards and damaged equipment.
• Assist guests with payments, equipment, directions and questions.
• Respond professionally to guest concerns and escalate as needed.
• Help maintain safe vehicle and pedestrian traffic flow.
• Keep the booth and surrounding areas clean and organized.

Education

High school diploma or equivalent preferred

Tools

Cash handling

Payments processing

Computer literacy

Parking equipment knowledge

Customer service

Attention to detail

Communication

Flexibility in schedule

Reliability

Job description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com

Parking Lot Auditor – Baltimore, MD

Location: Multiple hospitality properties in Baltimore

Base Pay: $15.00 per hour (depending on property)

Job Type: Full-Time or Part-Time

Schedule: Day, evening, overnight, weekend, and holiday shifts

Status: Non-Exempt

Pay Transparency and Equal Pay

The posted base-pay rate or range is a good-faith estimate of the wage or salary PMC reasonably expects to pay upon hire for this position and listed work location. Starting pay will be within the posted range based on relevant experience, Qualifications, and property assignment. The range covers the expected starting rates at all properties included in this posting. PMC supports legally protected compensation discussions and prohibits retaliation for exercising those rights. PMC does not request or use salary history in hiring or pay decisions except as permitted by applicable law.

Position Summary

The Hotel Self-Parking Lot Auditor helps maintain a safe, accurate, clean, and organized parking operation. Responsibilities include monitoring parking activity, processing payments, completing reports, assisting guests, enforcing parking policies, and identifying safety or security concerns.

This position is ideal for someone who is dependable, detail-oriented, focused, and comfortable working independently in an active parking environment.

Primary Objective

Provide professional guest service while maintaining accurate parking and revenue records and supporting a safe, clean, and efficient hotel self-parking operation.

What You’ll Do

• Monitor vehicles entering, exiting, and parking within the facility.
• Issue tickets and accurately process parking payments, validations, and receipts.
• Reconcile transactions and complete required shift, audit, and revenue reports.
• Maintain accurate parking records and promptly report discrepancies or unusual activity.
• Inspect the facility for parking violations, safety hazards, suspicious activity, and damaged equipment.
• Follow established parking enforcement, cash-handling, safety, emergency, and incident-reporting procedures.
• Assist guests with payments, parking equipment, directions, and general questions.
• Respond professionally to guest concerns and elevate unresolved issues to management.
• Help maintain safe vehicle and pedestrian traffic flow.
• Keep the parking booth, work area, and surrounding facility clean and organized.
• Communicate clearly with guests, hotel personnel, supervisors, and team members.
• Maintain dependable attendance, professional appearance, and compliance with company and property policies.
• Complete required training and perform other job-related duties as assigned.

Additional Responsibilities

Perform other job-related duties consistent with the position’s responsibilities and operational needs.

Qualifications

• High school diploma or equivalent preferred.
• Previous parking, cashier, auditing, hospitality, security, or customer-service experience preferred but not required.
• Strong attention to detail and basic mathematical skills.
• Ability to process payments and maintain accurate records.
• Ability to communicate clearly and professionally.
• Ability to work independently and exercise sound judgment.
• Basic ability to use computers, mobile devices, payment systems, and parking equipment.
• Dependable attendance and availability for the assigned Schedule.
• Availability to workdays, evenings, overnight shifts, weekends, and holidays as required.

PMC will consider relevant combinations of education, training, and experience.

Driving And Screening Requirements

• A valid driver’s license is required.
• The employee must maintain a driving record that meets PMC’s standards.
• The employee may have no more than three moving violations during the preceding three-year period.
• Employment may be contingent upon completion of an applicable motor-vehicle-record review.

Applicants must have a reliable means of reporting to the assigned work location. Employment may also be contingent upon successful completion of applicable background-screening requirements in accordance with federal, state, and local law.

Background Screening and Fair Chance Hiring

PMC considers qualified applicants with arrest or conviction records in accordance with applicable federal, state, and local fair-chance laws. Criminal-history inquiries and checks occur only after a conditional offer, except where applicable law permits or requires otherwise. Any assessment is job-related and follows applicable individualized-review, notice, and response requirements. Driving-record checks apply to assignments requiring vehicle operation.

Physical Requirements And Work Environment

• Standing and walking for extended periods.
• Frequently moving throughout parking lots, garages, booths, and hotel areas.
• Bending, reaching, using stairs, and entering or exiting parking booths.
• Lifting, carrying, pushing, or pulling items weighing up to 50 pounds.
• Working indoors and outdoors in heat, cold, rain, humidity, and other weather conditions.
• Working near moving vehicles, parking equipment, noise, fumes, and pedestrian traffic.
• Remaining alert and maintaining awareness of vehicles, guests, and changing conditions.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities, pregnancy-related limitations, and sincerely held religious beliefs or practices in accordance with applicable law. Essential duties may be performed with or without reasonable accommodation. For application or hiring accommodations, contact [HR email address or telephone number].

Technology and Cell Phone Use

This position may require the use of a mobile phone for work-related communication or access to company applications. PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable law. Company-issued equipment may be provided when applicable.

Compensation And Benefits

Benefits vary based on employment status, Scheduled hours, plan eligibility, and the terms of the applicable benefit plans. Eligible employees may receive:

• Medical, dental, and vision insurance
• Supplemental life and critical-illness insurance
• 401(k) plan
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University
• Nationwide employee discounts through Perks at Work
• Other compensation: Potential overtime and referral bonus opportunities

Wage-and-Hour Compliance

This is a non-exempt position. PMC complies with applicable minimum wage, overtime, meal-period, rest-period, and recordkeeping requirements. Employees will receive overtime and other required compensation in accordance with applicable federal, state, and local law. PMC also maintains workers’ compensation coverage as required by law.

At-Will Employment

Except where applicable law or a binding agreement provides otherwise, employment is at will and may be ended by either party with or without cause or advance notice, subject to applicable law. An introductory period does not guarantee continued employment or override statutory termination protections.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.