Parking Facility Supervisor (63173)

Park Place Parking & Fast Park and Relax; Indianapolis (IN); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical (PPO and HDHP) insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Basic Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Disability Insurance

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Holiday Pay

Job summary

Fast Park & Relax is seeking a dependable Parking Supervisor for evening, part-time shifts at our Indianapolis facility near IND. You will lead daily operations, supervise attendants, and ensure excellent service from arrival to departure.

Required are strong communication skills, ability to work outdoors in varying weather, and cash/credit transaction handling. A valid driver's license is preferred. Join our team and help travelers start and end their journeys smoothly.

Qualifications

• High School Diploma or equivalent – associate or bachelor's degree preferred.
• Minimum 1 year of customer service experience, preferably in parking or hospitality.
• Experience handling cash and basic computer operations.

Responsibilities

• Supervise daily parking operations to ensure a safe, organized, and efficient environment.
• Lead, coach, and motivate parking attendants and frontline team members.
• Deliver exceptional customer service by assisting guests, answering questions, and resolving concerns professionally.
• Monitor facility operations, traffic flow, and parking capacity for efficiency.
• Enforce company policies and parking regulations while maintaining a positive experience.
• Assist with shuttle operations and coordinate transportation services as needed.
• Handle cash and electronic transactions accurately with proper accountability.
• Complete operational reports, incident documentation, and other admin tasks.
• Conduct facility inspections and promptly report maintenance, safety, or security concerns.
• Promote and follow all safety policies and procedures and act as on-duty leader.

Skills

Leadership

Customer service

Problem solving

Organization

Computer skills

Outdoor work

Attendance

Driver's license

Education

High school diploma

Job description

Job Details

Job Location: Indianapolis Fast Park - Indianapolis, IN 46241

Position Type: Part Time

Education Level: None

Salary Range: $20.00 - $20.00 Hourly

Travel Percentage: None

Job Shift: Evening

Job Category: ManagementParking Supervisor

Fast Park & Relax | Located near Indianapolis International Airport - IND

Pay: $20.00 per hour

Schedule: Evenings shifts - 10-hour shifts, 3 days per week (Friday - Sunday) - 30 hours per week

Join the Fast Park & Relax Team!

Fast Park & Relax is an industry-leading airport parking company dedicated to providing exceptional customer service and a stress-free travel experience. We are seeking a dependable, customer-focused Parking Supervisor to lead daily operations, support team members, and ensure our guests receive outstanding service from arrival to departure.

Position Summary

As a Parking Supervisor, you will oversee evening operations at our parking facility, ensuring efficient traffic flow, maintaining safety and security standards, and leading a team committed to delivering exceptional customer experiences. This hands-on leadership role requires strong communication skills, operational awareness, and a passion for customer service.

Essential Duties & Responsibilities

• Supervise and support daily parking operations to ensure a safe, organized, and efficient environment.
• Lead, coach, and motivate parking attendants and frontline team members.
• Deliver exceptional customer service by assisting guests, answering questions, and resolving concerns in a professional manner.
• Monitor facility operations, traffic flow, and parking capacity to maximize efficiency.
• Enforce company policies and parking regulations while maintaining a positive customer experience.
• Assist with shuttle operations and coordinate transportation services as needed.
• Handle cash and electronic transactions accurately and maintain proper accountability procedures.
• Complete operational reports, incident documentation, and other administrative tasks.
• Conduct facility inspections and report maintenance, safety, or security concerns promptly.
• Promote and follow all company safety policies and procedures.
• Serve as the on-duty leader, responding effectively to guest, employee, and operational needs.

Qualifications

• Previous supervisory or leadership experience preferred.
• Strong customer service and problem-solving skills.
• Ability to remain organized and make sound decisions in a fast-paced environment.
• Basic computer and reporting skills.
• Ability to work outdoors in varying weather conditions.
• Reliable attendance and schedule flexibility.
• Valid driver's license and acceptable driving record preferred.

Benefits

Eligible employees may participate in a comprehensive benefits package, including:

• Medical (PPO and HDHP options)
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Basic Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay

Why Fast Park & Relax?

At Fast Park & Relax, we believe great service starts with great people. Our team members enjoy a supportive work environment, opportunities for growth, and the satisfaction of helping travelers begin and end their journeys with ease.

Qualifications Required Education

• High School Diploma or equivalent - associate or bachelor's degree preferred

Required Experience

• Minimum of 1 year of experience in customer service, preferably in a parking or hospitality environment.
• Experience handling cash and credit card transactions.
• Experience with basic computer operations, including data entry and report generation.

Required Skills and Abilities

• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and supervisors.
• Strong problem-solving skills and the ability to handle customer complaints and difficult situations with professionalism and tact.
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to stand for extended periods and work outdoors in various weather conditions.
• Ability to follow established procedures and guidelines.
• Ability to maintain a professional appearance and demeanor at all times.
• Basic math skills.
• Ability to operate parking-related equipment (e.g., ticket dispensers, gates).
• Ability to read and interpret maps and directions.
• Ability to maintain accurate records.
• Ability to work flexible hours, including weekends and holidays.
• Valid driver's license and clean driving record (may be required depending on specific job duties).
• Ability to understand and follow safety regulations.