Parking Facility Supervisor

City of Grand Rapids, MI; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision from Day 1

Retiree Health Savings Account

Paid Holidays

Paid Vacation & Sick Time

Tuition Reimbursement & Professional

Paid Parental Leave

Employee Assistance Program

Wellness program with incentives

Job summary

City of Grand Rapids, MI seeks a Parking Facilities Supervisor to oversee daily maintenance operations for parking ramps and lots. You will supervise staff, manage schedules, and ensure safety and quality standards are met. You will also handle asset management, capital projects, and contractor coordination.

The role requires a relevant associate degree and multiple years of supervisory experience in multi-unit facilities, with strong emphasis on safety and customer service.

Qualifications

• Requires Associate's degree or higher in business management, facilities management, construction management, or related field.
• Four years of experience managing multi-unit, revenue-generating facilities for public use.
• One year of supervisory experience.
• Any equivalent combination of training, education, and experience.

Responsibilities

• Manage day-to-day operations of the maintenance team; approve timesheets, create schedules, and conduct quality inspections and evaluations.
• Conduct monthly team meetings and one-on-one meetings with direct reports.
• Ensure safety compliance; provide training and guidance to maintenance staff.
• Handle customer complaints and service inquiries related to parking facilities.
• Manage facilities asset management and day-to-day operations of each facility in the asset registry.
• Plan and lead capital projects and conduct ramp/lot inspections.

Skills

Operations management

Staff supervision

Budgeting

Safety compliance

Customer service

Education

Associate's degree in business management or related field

Tools

Facilities management software

Job description

The purpose of this job is to perform supervisory and technical work in the day-to-day management of Mobile GR's parking facilities maintenance operations. The Parking Facilities Supervisor is responsible for coordinating maintenance activities, supervising staff, and ensuring the operational readiness of parking ramps, surface lots, and associated infrastructure.

Work involves assigning, directing, and reviewing the work of operational staff engaged in the maintenance and repair of parking facilities. This position exercises independent judgment in prioritizing work, managing staff schedules, and ensuring compliance with safety and quality standards. Duties also include managing contacts and bidding for seasonal maintenance such as snow plowing and landscaping; manages preventative maintenance contracts; plan and manage capital projects with the support and oversight of the Assistant Director.

Work is performed under the general direction of the Assistant Director of Mobile GR, who reviews work through observation, discussion, and evaluation of results.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Manages day-to-day operations of the maintenance team; approves timesheets, creates schedules, and conducts quality inspections and performance evaluations.
• Conducts monthly team meetings and regular one-on-one meetings with direct reports.
• Ensures safety compliance; provides training and guidance to maintenance staff.
• Handles customer complaints and service inquiries related to parking facilities.
• Provides facilities asset management; manages day-to-day operations of each facility in asset registry.
• Plans and leads capital projects.
• Conducts building inspections; establishes lifecycle planning of assets.
• Maintains inventory of equipment, supplies, and materials.
• Plans and coordinates routine, seasonal, and special maintenance activities.
• Determines seasonal and contractor needs; researches and evaluates new products.
• Conducts ramp and lot inspections; prepares budget estimates for maintenance projects.

  Required Education and Experience

  • Associate's degree (or higher) in business management, accounting, or a related field (i.e., facilities management, construction management)

  --AND--

  • Four (4) years of experience in managing multi-unit, revenue-generating facilities for public use

  --AND--

  • One (1) year of supervisory experience

  --OR--

  • Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

  We Offer:

  • Medical, Dental, and Vision starting on Day 1
  • 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
  • Employee & Employer contributions to Retiree Health Savings Account
  • Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
  • Twelve Paid Holidays
  • Paid Vacation and Sick Time
  • Paid Parking (if applicable)
  • Employee Home Ownership Incentive
  • Tuition Reimbursement and professional development opportunities
  • Paid Parental Leave
  • Employee Assistance Program with free mental health counseling
  • Comprehensive Wellness program with a health and wellness incentive
  • Employee Discounts and Perks

  If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Leaves and Accommodations Analyst, Amanda Kaulback. Email [e-mail] or [e-mail] or by phone at [phone].

  The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  Please Note

  This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.

  Collective Bargaining Agreements

  Civil Service Rules