Parking Facility Security Lead & Operations Manager

Comstock Companies; Washington (District of Columbia); Sur place; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

401K matching

Life insurance

Free parking & EV charging

Parental leave

Résumé du poste

Comstock Companies in Washington, DC is seeking a Security Location Manager to oversee daily operations of multiple parking facilities. You will manage staffing, ensure compliance with company policies and client expectations, and supervise hourly personnel to deliver excellent service.

This role requires a Virginia security officer certification and a valid driver's license, with flexibility for after-hours shifts and weekend coverage.

Qualifications

• High School Diploma.
• Must be a Virginia certified security officer.
• Minimum 1 year experience in customer-service related field.
• Valid driver's license with no major violations.
• Able to work after hours and on weekends.
• Strong communication and relationship-building skills.
• Must be credible, trustworthy, and results-oriented.
• Able to learn and adapt in a fast-paced environment.

Responsabilités

• Maintain staffing levels through scheduling and on-call management.
• Collect deposits and report daily revenue; review cahier reports.
• Oversee opening, management and closing of facilities.
• Ensure proper paperwork is completed (activity, maintenance, incident reports).
• Ensure compliance with policy including revenue control and signage; audit scores.
• Conduct safety audits and coordinate with Safety Manual guidance.
• Fill in for front-line associates during absences as needed.
• Meet with client contacts as needed to discuss operations.
• Oversee Parker contract program: registration, A/R billing and collections.
• Report incidents to ParkX Management promptly and document forms.
• Resolve customer concerns escalated by staff.
• Train new officers on Track Tik, Barnacle, and patrol rounds.
• Perform other duties as assigned.

Connaissances

Customer service

Staffing & scheduling

Security operations

Leadership

Communication skills

Time management

Problem-solving

Integrity

Attention to detail

Multitasking

Formation

High School Diploma

Virginia Security Officer Certification

Description du poste

Comstock Companies in Washington, DC is seeking a Security Location Manager to oversee daily operations of multiple parking facilities. You will manage staffing, ensure compliance with company policies and client expectations, and supervise hourly personnel to deliver excellent service.

This role requires a Virginia security officer certification and a valid driver's license, with flexibility for after-hours shifts and weekend coverage.