Security & Guest Experience Lead | Free Parking

Comstock Companies; Washington (District of Columbia); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Free Parking & EV charging

Parental Leave Program

Friendly Work Environment

Benefits vary by role

Job summary

Comstock Companies is seeking a Security Officer for ParkX Management to ensure a safe, clean, and positive experience for residents, tenants, and guests. You will patrol, control access, monitor for safety, and report issues with a focus on integrity and service.

This on-site role requires DC certification, a valid driver’s license, and flexibility for after-hours work. Responsibilities include managing the plaza, enforcing policies, coordinating with management, and supporting marketing events

Qualifications

• High School Diploma required.
• Certified security officer by the District of Columbia.
• Minimum 1 year of customer-service experience.
• Valid driver’s license with clean record.
• Flexibility to work after hours and weekends.
• Outgoing personality with ability to relate to diverse people.
• Strong sense of urgency and integrity.
• Excellent communication and organizational skills.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the 'no dogs on the plaza' policy.
• Keep updated information and communicate to guests as needed.
• Report any concerns to management.
• Assist the Marketing team during events at Reston and Loudoun Station.
• Manage valet at Reston Station; ensure no parking on plaza or down ramp.
• For Special events, ensure plaza marketing plan is followed.

Skills

Customer service

Security awareness

Excellent communication

Time management

Problem solving

Integrity

Multitasking

Team collaboration

After-hours availability

Independent work

Education

High School Diploma

DC Security Officer Certification

Job description

Comstock Companies is seeking a Security Officer for ParkX Management to ensure a safe, clean, and positive experience for residents, tenants, and guests. You will patrol, control access, monitor for safety, and report issues with a focus on integrity and service.

This on-site role requires DC certification, a valid driver’s license, and flexibility for after-hours work. Responsibilities include managing the plaza, enforcing policies, coordinating with management, and supporting marketing events