Parking Enforcement Officer I

University of Texas; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 46,000; Full time

Job summary

University of Texas at Austin is hiring a Parking Enforcement Officer I to support the Parking and Transportation Services on UT’s main campus. The role involves enforcing campus rules, assisting the public with directions, and performing vehicle-related tasks during a full-time evening shift.

Candidates should have a high school diploma or GED and at least one year in public service or customer-facing roles. A valid Texas driver’s license and clean driving record are required.

Qualifications

• High school diploma or GED required.
• Minimum one year experience in public/customer service.
• Strong teamwork and communication skills.
• Ability to work independently and make decisions.
• Experience writing reports and maintaining records.
• Good computer skills and reliable attendance.
• Clean driving record and ability to operate a university vehicle.

Responsibilities

• Issue citations across main and remote campus.
• Act as kiosk guard and provide battery jumps and key assists.
• Traverse district by walking, bicycle, cart, or vehicle while issuing citations or warnings.
• Give directions to buildings and offices to visitors.
• Install and remove immobilization devices; manage immobilization equipment.
• Take lot counts as directed; lift cones and related gear during shifts.
• Support Events by setting up and taking down cones, barricades, signs, and covers.
• Prepare incident and campus condition reports; notify supervisor.
• Report irregularities or suspicious activity to University Police.
• Perform other duties as assigned; occasional weekends/holidays/overtime.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

T2 software

License plate recognition (LPR) systems

Job description

**Job Posting Title:**Parking Enforcement Officer I**----****Hiring Department:**Parking and Transportation Services**----****Position Open To:**All Applicants**----****Weekly Scheduled Hours:**40**----****FLSA Status:**Non-Exempt from FLSA**----****Earliest Start Date:**Immediately**----****Position Duration:**Expected to Continue**----****Location:**UT MAIN CAMPUS**----****Job Details:**## **General Notes**## ## Who We Are## UT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 12 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus. This assistance includes jump-starts and opening vehicles for those locked out. For more information on UT Parking and Transportation Services, please visit: https://parking.utexas.edu/.## ## Your skills will make a difference.## You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of University Business Services staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:## ## Competitive health benefits* Voluntary Vision, Dental, Life, and Disability insurance options* Generous paid vacation, sick time, and holidays* Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds* Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)* Flexible spending account options for medical and childcare expenses* Robust free training access through LinkedIn Learning plus professional conference opportunities* Expansive employee discount program including athletic tickets* Free access to UT Austin's libraries and museums with staff ID card* Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card* For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.## ## **Purpose**Provides university parking services by enforcing university rules and regulations. Assist the public with information, such as directions to buildings and offices.## ## **Responsibilities**## * All Parking Enforcement Officers (PEOs) perform a combination of functions: issues citations across main and remote campus, acts as kiosk guard as directed, provides battery jumps and key assists (LAAP), and boot truck/university vehicle use. Will traverse a geographical area (district) by walking, bicycle, cart, or motorized vehicle while issuing citations or warnings.* Articulates directional information and location of buildings and offices to visitors. Installs and removes immobilization devices. Provides key and battery assists. Takes lot counts as directed. Supports the Events staff by delivering, setting up, and taking down cones, barricades, signs, and sign covers. Will walk and lift immobilization devices, stacks of parking cones, and impound scooters weighing approximately 30 pounds continuously throughout an 8-hour shift.* Writes incident and campus condition reports, and conveys to supervisor and/or management. Reports all irregularities, emergencies, or suspicious activity to the University Police Department.* Other related functions as assigned. Occasional weekend, holiday, comp and overtime hours required as needed. Must work a minimum of two home football games every year in addition to every other Thanksgiving week and/or playoff home football game. ## **Required Qualifications**High school graduation or GED. Minimum one year experience working with the public or in a direct customer service role. Must be a strong team player and possess good communication skills. Must have the ability to work independently and make good decisions. Experience completing reports, maintaining database records, and maintaining files. Must have good computer skills. Must demonstrate professional demeanor, show attention to detail, and display punctual, dependable attendance. Must have clean driving record at time of hire and always maintain an acceptable driver rating. Must be eligible to operate a university vehicle under UTDRIVERS qualifications. *Relevant education and experience may be substituted as appropriate.* ## **Preferred Qualifications**Three or more years working in a direct customer service function, or in a position with high public contact. Extreme patience in stressful situations. Previous experience as a ticket writer or security guard. Familiarity with the use of a tablet. Previous experience in a university parking enforcement operation. Experience with T2 software. Experience with license plate recognition (LPR) systems. ## **Driving Required**This job requires a class \"C\" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). ## **Salary Range**$41,600 + depending on qualifications, 10% shift differential, paid overtime ## **Working Conditions*** Uniforms/PPE* All weather conditions* Extreme Temperatures* Chemical fumes* Standard office* Keyboard* Manual dexterity* Climbing stairs* Climbing Ladders* Lifting/moving* Driving ## **Work Shift*** Monday-Friday, 2:45pm – 11:15pm ## **Required Materials*** Resume/CV* 3 work references with their contact information; at least one reference should be from a supervisor* Letter of interest **Important** **for applicants who are NOT current university employees or contingent workers:** You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.**Important for Current university employees and contingent workers:** As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.