Parking Customer Experience Associate

SP+ (SP Plus); Columbus (OH); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Job summary

SP+ (SP Plus) in Columbus, Ohio, is seeking a Customer Service Representative to ensure a seamless parking experience for customers. The role requires effective communication, attention to detail, and a high school diploma. You will assist in managing daily operations, handling customer inquiries, and maintaining facility cleanliness. The position entails working flexible shifts, including weekends. The hourly pay ranges from $18.00 to $19.00, with benefits including medical, dental, and a 401(k) plan.

Qualifications

• High School Diploma or equivalent required.
• Experience with automated parking hardware/software or strong tech aptitude.
• Ability to work flexible shifts including weekends.

Responsibilities

• Ensure a seamless parking experience for customers.
• Assist with payments and manage daily activities.
• Resolve customer complaints; provide directions.

Skills

Customer service skills

Ability to operate automated parking control equipment

Mathematical skills

Language skills in English

Adaptability

Education

High School Diploma

Job description

SP+ (SP Plus) in Columbus, Ohio, is seeking a Customer Service Representative to ensure a seamless parking experience for customers. The role requires effective communication, attention to detail, and a high school diploma. You will assist in managing daily operations, handling customer inquiries, and maintaining facility cleanliness. The position entails working flexible shifts, including weekends. The hourly pay ranges from $18.00 to $19.00, with benefits including medical, dental, and a 401(k) plan.