Parking Concierge: Guest Experience & Revenue

Towne Park, LLC.; Pocono Township (PA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Parking Concierge at Towne Park is the friendly welcome for self-parking guests, helping with directions and use of equipment while delivering excellent service. You will also accurately collect and reconcile revenue and assist with shift reporting.

Open availability and a base hourly pay of $16 per hour apply; benefits include insurance options and a 401k plan for eligible employees. This role requires clear English communication and basic math skills.

Qualifications

• High school diploma or GED required.
• One to three months related experience or equivalent.
• Must read and write English and communicate professionally.
• Ability to handle cash and operate payment terminals.

Responsibilities

• Maintain pleasant, friendly and professional demeanor with guests and coworkers.
• Assist guests with directions and inquiries and explain facility amenities.
• Identify and collect revenue; complete cash drop slips and shift reports.
• Categorize tickets for audit; operate cash banks and payment terminals.
• Provide accurate shift reports and follow standard operating procedures.

Skills

Read/Write English

Basic math

Time formats

Rate system understanding

Customer service

Education

High school diploma or GED

Job description

The Parking Concierge at Towne Park is the friendly welcome for self-parking guests, helping with directions and use of equipment while delivering excellent service. You will also accurately collect and reconcile revenue and assist with shift reporting.

Open availability and a base hourly pay of $16 per hour apply; benefits include insurance options and a 401k plan for eligible employees. This role requires clear English communication and basic math skills.