Parking Compliance Technician II

City of Fort Worth; Weatherford (TX); Sur place; USD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Résumé du poste

The City of Fort Worth Transportation Public Works is seeking a Parking Compliance Technician II to patrol Central Business District and surrounding areas, enforcing city codes on parking and providing citizen assistance.

The role emphasizes outdoor work, leading field staff, issuing citations, and maintaining safe curb use. Eligible candidates must have a high school diploma, TX driver’s license, and CTA certification within six months, with weekend/holiday shifts possible.

Qualifications

• High school diploma or GED required.
• Two years of experience related to parking control, traffic services, recordkeeping/report writing, customer service, or related field.
• Valid Texas driver’s license.
• Valid CTA certification within six months of employment.
• Must pass physical and drug screening.

Responsabilités

• Participate in selection, supervision, training and evaluation of subordinates.
• Lead and coordinate the work of team personnel.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies, and issue citations and warnings for non-compliance.
• Communicate parking best practices to the public for safe and efficient use of on-street curb space.
• Check for proper permit for crews working in street or right-of-way.
• Interact with hostile or irate violators and handle difficult situations; notify police if needed.
• Report damaged meters or signals via MYFW app and assist with meter revenue as needed.
• Work outdoors predominantly; manage time and maintain discretion while dealing with citizens.

Connaissances

Parking control

Customer service

Recordkeeping/report writing

Texas driver's license

CTA certificate

Formation

High school diploma/GED

Outils

Microsoft Word

Excel

Access

Description du poste

Job Posting Closing on: Monday, October 12, 2026

Please note that Parking Compliance Technicians are not sworn police officers and do not have authority to make arrests. This position may require weekend and holiday shifts, possibly including Thanksgiving and Christmas. The position may require rotating shift assignments to include Sunday through Saturday, 6 a.m.- 11 p.m.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Parking Compliance Technician II job is available with the City of Fort Worth Transportation Public Works. Parking Compliance Technician II Leads, assigns, reviews and participates in more complex field staff assignments within the Parking Compliance Section. Acts as team leader within the field staff unit and or provides a wide variety of specific parking and city related customer services pertaining to various events, specific locations, and individual circumstances. Patrols the Central Business District and surrounding areas of the City by foot, Bicycle or by vehicle to enforce city municipal codes pertaining to parking violations. The Parking Compliance Technician II position works primarily outdoors. At least 90% of the job functions are performed outdoors. The Parking Compliance Technician will walk and ride a bicycle daily to perform the job functions. Issuing warnings or citations to vehicles in violation.

Minimum Qualifications:

• High school diploma/GED


• Two (2) years of experience related to parking control, traffic services, recordkeeping/report writing, customer service, or related field


• Valid Texas driver's license


• Valid certified Tourism Ambassador Certificate (CTA) within six (6) months of employment


• Must pass physical and drug screening

Preferred Qualifications:

• Microsoft Word, Excel, Access skills


• 2-way radio operation or functioning in emergency situations


• Two (2) years of customer service experience involving contact with the public, such as: hospitality, retail, and/or security

The Parking Compliance Technician II job responsibilities include:

• Participate in selection, supervision, training, and evaluation of subordinates


• Lead and Coordinate the work of team personnel


• Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance


• Consistently communicate to the public about the best parking practices which leads to safe and efficient use of on-street curb space


• Check for proper permit for crews working in the street or right-of-way


• Interacts with hostile and irate parking violators handling difficult situations, investigates and resolves violation disputes, and may notify police of incidents involving abusive behavior by the public


• Reports damaged or malfunctioning meters and traffic signals for repair via MYFW app, and may be assigned as an alternate to collect revenue from parking meters or repair meters as needed


• This position requires the ability to work alone and therefore, must exercise good time management, proper judgement, tact, and diplomacy when dealing with citizens


• Must be able to both walk and ride a mountain bike (main source of transportation) for long distances and/or long hours outside in all elements (exposure to extreme weather conditions; close proximity to moving vehicles and dangerous traffic; exposure to exhaust, fumes, odors and noise; work on slippery or uneven surfaces)

WORKING CONDITIONS

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work – Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in The City of Fort Worth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.