Parking Compliance Technician II

City of Fort Worth; Fort Worth (TX); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

City of Fort Worth seeks a Parking Compliance Technician II to patrol the CBD and surrounding areas, issuing citations for parking violations and assisting customers. The role is outdoors, often on foot or bike, with shifts including evenings and weekends.

Qualifications include a high school diploma or GED, 2 years in related fields, and a valid Texas driver’s license. CTA certification and physical/drug screening are required; Word/Excel/Access skills are preferred.

Qualifications

• High school diploma or GED required.
• Two years of experience in parking control, traffic services, recordkeeping/report writing, customer service, or related field.
• Valid Texas driver’s license required.
• CTA certification within six months of employment.
• Must pass physical and drug screening.

Responsibilities

• Participate in selection, supervision, training, and evaluation of subordinates.
• Lead and coordinate the work of team personnel.
• Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance.
• Communicate best parking practices to the public for safe on-street curb use.
• Check for proper permit for crews working in the street or right-of-way.
• Interact with hostile and irate parking violators and investigate disputes; may notify police for incidents.

Skills

Parking control

Traffic services

Customer service

Recordkeeping

Report writing

Valid driver’s license

CTA certification

Physical screening

Drug screening

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Two-way radio

Job description

Pay Range

$22.90 - $28.62/hr.

Job Posting Closing on

Monday, October 12, 2026

Workdays & Hours

Various shifts, Monday – Friday 6am –11pm; Some evening/weekend work required.

Please note that Parking Compliance Technicians are not sworn police officers and do not have authority to make arrests. This position may require weekend and holiday shifts, possibly including Thanksgiving and Christmas. The position may require rotating shift assignments to include Sunday through Saturday, 6 a.m.- 11 p.m.

Benefits

11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Parking Compliance Technician II

Parking Compliance Technician II job is available with the City of Fort Worth Transportation Public Works. Parking Compliance Technician II Leads, assigns, reviews and participates in more complex field staff assignments within the Parking Compliance Section. Acts as team leader within the field staff unit and or provides a wide variety of specific parking and city related customer services pertaining to various events, specific locations, and individual circumstances. Patrols the Central Business District and surrounding areas of the City by foot, Bicycle or by vehicle to enforce city municipal codes pertaining to parking violations. The Parking Compliance Technician II position works primarily outdoors. At least 90% of the job functions are performed outdoors. The Parking Compliance Technician will walk and ride a bicycle daily to perform the job functions. Issuing warnings or citations to vehicles in violation.

Minimum Qualifications

• High school diploma/GED
• Two (2) years of experience related to parking control, traffic services, recordkeeping/report writing, customer service, or related field
• Valid Texas driver's license
• Valid certified Tourism Ambassador Certificate (CTA) within six (6) months of employment
• Must pass physical and drug screening

Preferred Qualifications

• Microsoft Word, Excel, Access skills
• 2-way radio operation or functioning in emergency situations
• Two (2) years of customer service experience involving contact with the public, such as: hospitality, retail, and/or security

Parking Compliance Technician II Job Responsibilities

• Participate in selection, supervision, training, and evaluation of subordinates
• Lead and Coordinate the work of team personnel
• Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance
• Consistently communicate to the public about the best parking practices which leads to safe and efficient use of on-street curb space
• Check for proper permit for crews working in the street or right-of-way
• Interacts with hostile and irate parking violators handling difficult situations, investigates and resolves violation disputes, and may notify police of incidents involving abusive behavior by the public
• Reports damaged or malfunctioning meters and traffic signals for repair via MYFW app, and may be assigned as an alternate to collect revenue from parking meters or repair meters as needed
• This position requires the ability to work alone and therefore, must exercise good time management, proper judgement, tact, and diplomacy when dealing with citizens
• Must be able to both walk and ride a mountain bike (main source of transportation) for long distances and/or long hours outside in all elements (exposure to extreme weather conditions; close proximity to moving vehicles and dangerous traffic; exposure to exhaust, fumes, odors and noise; work on slippery or uneven surfaces)

WORKING CONDITIONS

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work – Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non‑merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case‑based basis.

Employees are paid by direct deposit only.