Parking Cashier & Guest Experience Associate

SP Plus Corporation; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

SP Plus Corporation in Knoxville, TN is seeking a cashier to deliver a seamless parking experience. You will handle payments, issue tickets, and guide customers through the facility with a courteous, safety-conscious approach.

The role requires basic math and communication skills, a valid driver’s license if operating a company vehicle, and the ability to work varying shifts. Prior cash-handling experience is preferred.

Qualifications

• Education/experience: less than high school or up to one month related experience or training, or equivalent mix.
• Availability: may require 2nd/3rd shift and weekends depending on location.
• License: valid state driver’s license if driving company vehicle is required.
• Math: able to add, subtract, multiply and divide in all units of measure.
• Language: ability to read, write and present information clearly to customers and staff.
• Reasoning: apply common sense to carry out standard instructions.
• Other: ability to use a cash register and basic calculator; maintain a friendly demeanor.
• Physical: ability to sit, stand, and perform routine tasks with dexterity.

Responsibilities

• Treat each customer with respect and kindness, delivering on SP+ service promise.
• Be at work on schedule, on time, in uniform, ready to assist customers.
• Count initial cash bank and ensure starting total is correct.
• Collect cash and validations and maintain cash security.
• Make change, issue receipts or tickets, and quote prices for services.
• Operate cash register and display transaction costs clearly.
• Provide directions and assist customers to reach destinations easily.
• Complete lost ticket forms when tickets are missing.
• Resolve customer complaints promptly, escalating when needed.
• Answer phone promptly and courteously; keep booth area clean.
• Check inventory of supplies and ensure proper log of transactions and bank deposits.
• Record cars in/out and prepare shift transaction reports.

Skills

Cash handling

Customer service

Communication

Driving license

Math skills

Reading & comprehension

Problem solving

Education

Less than high school or up to 1 month experience

Job description

SP Plus Corporation in Knoxville, TN is seeking a cashier to deliver a seamless parking experience. You will handle payments, issue tickets, and guide customers through the facility with a courteous, safety-conscious approach.

The role requires basic math and communication skills, a valid driver’s license if operating a company vehicle, and the ability to work varying shifts. Prior cash-handling experience is preferred.