Parking Cashier & Guest Experience Associate

Colonial Group; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401K - Retirement plan

Supplemental Life insurance

Bonus opportunities

Paid time off

Paid training

Tuition assistance or reimbursement

Discount programs

Military friendly employer

Job summary

Parking Management Company in Knoxville, TN seeks a Parking Cashier to provide friendly service at entry/exit points, handle payments, and support safe, welcoming guest experiences.

Responsibilities include processing transactions, balancing drawers, maintaining a clean workstation, and coordinating with valet staff. The role requires reliability, strong communication, and flexibility for evenings, weekends, and holidays.

Qualifications

• High school diploma or GED; Customer service experience preferred; customer service attitude and a helpful demeanor is mandatory.

Responsibilities

• Deliver friendly, professional service while assisting guests and resolving concerns promptly and respectfully to ensure a positive overall experience.
• Accurately process all forms of payment, balance cash drawer, and follow cash handling procedures; report discrepancies promptly.
• Keep cashier booth/station clean, organized, and well-stocked (change, receipts, signage).
• Follow safety protocols to ensure a safe environment; secure cash, equipment, and personal belongings.
• Work with valet staff and leadership to support smooth operations and a team-focused culture.
• Maintain regular attendance and adhere to company policies and standards for parking operations.
• Complete additional tasks as assigned, attend meetings and trainings, maintain schedule flexibility.

Skills

Customer service

Cash handling

POS systems

Communication

Education

High school diploma or GED

Tools

POS devices

Mobile payment devices

Validation tools

Job description

Parking Management Company in Knoxville, TN seeks a Parking Cashier to provide friendly service at entry/exit points, handle payments, and support safe, welcoming guest experiences.

Responsibilities include processing transactions, balancing drawers, maintaining a clean workstation, and coordinating with valet staff. The role requires reliability, strong communication, and flexibility for evenings, weekends, and holidays.