Parking Attendant & Driver (2nd/3rd Shifts)

SP Plus Corporation; Worcester (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

SP+ is an artificial intelligence-driven parking operator delivering checkout-free experiences for customers in the Worcester area. The role focuses on assisting customers, directing traffic, counting vehicles, and enforcing garage policies while maintaining safety and on-time attendance.

Qualified candidates should hold a valid driver's license, be able to operate manual transmissions, and be available for flexible shifts; AEDT and data handling policy awareness are noted in the job posting.

Qualifications

• A valid state driver’s license, current address, and acceptable driving record.
• The ability to safely drive a vehicle with a manual transmission is a plus.
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Responsibilities

• Deliver on Our Promise by ensuring every moment matters for our clients by providing assistance when needed and communicating proactively.
• Direct incoming customers to available parking spaces for a seamless parking experience.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies; patrol transient and reserved parking levels as needed.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Responsible for being at work every scheduled day, on time and in uniform.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills and etc. to garage office.
• Substitute for Valets when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage to assist customers in a seamless transportation experience.
• Assist Facility Manager with other duties as needed.

Job description

SP+ is an artificial intelligence-driven parking operator delivering checkout-free experiences for customers in the Worcester area. The role focuses on assisting customers, directing traffic, counting vehicles, and enforcing garage policies while maintaining safety and on-time attendance.

Qualified candidates should hold a valid driver's license, be able to operate manual transmissions, and be available for flexible shifts; AEDT and data handling policy awareness are noted in the job posting.