Parking Ambassador

Interstate Parking Company; South Bend (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Interstate Parking Company in South Bend, IN is seeking Parking Ambassadors to support parking operations and deliver a world-class guest experience. You will provide outstanding customer service, help guests, and maintain a welcoming environment.

Responsibilities include resolving guest issues promptly, issuing receipts, and keeping facilities clean. A friendly, proactive attitude and ability to work in all weather conditions are essential, with at least 1 year of customer service experience.

Qualifications

• One year of customer service experience.
• High school diploma required.
• Excellent communication and customer service skills.
• Ability to multi-task and adapt to weather conditions.
• Proficiency with Office, web-based applications and mobile apps.

Responsibilities

• Be a key member of a team that delivers a world-class impression for guests.
• Provide exceptional customer service and assist our guests by being pleasant and helpful – “Smile, Help, Engage” is our goal with every guest.
• Manage and resolve guest issues quickly, efficiently, and professionally.
• Make change and issue receipts and tickets to our guests.
• Responsible for maintaining the overall cleanliness and appearance of your assigned facilities.

Skills

Customer service

Communication

Multi-tasking

Office applications

Smartphone technology

Education

High school diploma

Tools

Office

Web-based applications

Mobile apps

Smartphone tech

Job description

Parking Ambassador South Bend, INEmployment Type: Full-Time / Part-TimePay Rate: $16.00 – $18.00 per hour, depending on experienceWe’re currently looking for outgoing, friendly, customer-service-focused Parking Ambassadors at our South Bend, IN office. This role supports parking operations and creates a world-class customer experience for our guests.Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500+ team members operating in over 400 locations with more than 85,000 parking spaces in geographic markets from California to Vermont. We’ve accomplished this by creating exceptional customer experience by implementing advanced technology and innovative marketing techniques. Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.Interstate Parking Company has received:2023 - 2026 Top Workplace Recipient by Milwaukee Sentinel JournalCultural Excellence Awards for Workplace FlexibilityFor more information - https://topworkplaces.com/company/interstate-parking/ .Here’s what you’ll do:Be a key member of a team that delivers a world-class impression for guests.Provide exceptional customer service and assist our guests by being pleasant and helpful – “Smile, Help, Engage” is our goal with every guest.Manage and resolve guest issues quickly, efficiently, and professionally.Make change and issue receipts and tickets to our guests.Responsible for maintaining the overall cleanliness and appearance of your assigned facilities.Here’s what we’re looking for:Independent, pro-active, problem-solver.Outgoing personality with excellent communication and customer service skills.Focused, organized, flexible, and detail-oriented.Must be able to multi-task and work in all weather conditions.Proficient with Office, web-based applications, mobile apps, smart phone technology.One year of customer service experience is required.High school degree required.Here’s what we offer:Highly competitive compensation.A fun, collaborative, team-based environment.Looking for a career? Join our team and bring your best self to the job - we offer opportunities for growth and advancement.Apply Now!Take the next step in your leadership journey. Once your application is submitted, our team will review and follow up with next steps. We can’t wait to meet you!One year of customer service experienceHigh school degreeMinimum age of 25 to drive for Interstate Parking per our Insurance CarrierValid Regular Driver’s License with a clean driving record.