Parking Ambassador (3651)

Interstate Parking Company; South Bend (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Highly competitive compensation

Team-based environment

Job summary

Interstate Parking Company is currently seeking friendly Parking Ambassadors for our South Bend, IN location. The role supports parking operations and creates a world-class guest experience.

Compensation is hourly and based on experience, with a strong emphasis on customer service and teamwork. The company is a growing managed parking solutions provider headquartered in Milwaukee, Wisconsin, with a long track record of industry awards and a commitment to exceptional customer experiences.

Qualifications

• One year of customer service experience is required.
• High school diploma is required.
• Must be at least 25 years old to drive per our Insurance Carrier.

Responsibilities

• Be a key member of a team that delivers a world-class impression for guests.
• Provide exceptional customer service and assist guests by being pleasant and helpful – “Smile, Help, Engage” is our goal with every guest.
• Manage and resolve guest issues quickly, efficiently, and professionally.
• Make change and issue receipts and tickets to our guests.
• Responsible for maintaining the overall cleanliness and appearance of your assigned facilities.

Skills

Customer service

Communication

Education

High school diploma

Tools

Office

Mobile apps

Job description

Job Details

Job Location: South Bend, IN - South Bend, IN 46628

Salary Range: $16.00 - $18.00 Hourly

Parking AmbassadorSouth Bend, IN

Employment Type: Full-Time / Part-Time

Pay Rate: $16.00 – $18.00 per hour, depending on experience

We’re currently looking for outgoing, friendly, customer-service-focused Parking Ambassadors at our South Bend, IN office. This role supports parking operations and creates a world-class customer experience for our guests.

Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500+ team members operating in over 400 locations with more than 85,000 parking spaces in geographic markets from California to Vermont. We’ve accomplished this by creating exceptional customer experience by implementing advanced technology and innovative marketing techniques. Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.

Interstate Parking Company has received:

• 2023 - 2026Top Workplace Recipient by Milwaukee Sentinel Journal


• Cultural Excellence Awards for Workplace Flexibility

For more information - https://topworkplaces.com/company/interstate-parking/ .

Here’s what you’ll do:

• Be a key member of a team that delivers a world-class impression for guests.


• Provide exceptional customer service and assist our guests by being pleasant and helpful – “Smile, Help, Engage” is our goal with every guest.


• Manage and resolve guest issues quickly, efficiently, and professionally.


• Make change and issue receipts and tickets to our guests.


• Responsible for maintaining the overall cleanliness and appearance of your assigned facilities.

Here’s what we’re looking for:

• Independent, pro-active, problem-solver.


• Outgoing personality with excellent communication and customer service skills.


• Focused, organized, flexible, and detail-oriented.


• Must be able to multi-task and work in all weather conditions.


• Proficient with Office, web-based applications, mobile apps, smart phone technology.


• One year of customer service experience is required.


• High school degree required.

Here’s what we offer:

• Highly competitive compensation.


• A fun, collaborative, team-based environment.


• Looking for a career? Join our team and bring your best self to the job - we offer opportunities for growth and advancement.

Qualifications

• One year of customer service experience


• High school degree


• Minimum age of 25 to drive for Interstate Parking per our Insurance Carrier


• Valid Regular Driver’s License with a clean driving record.