Event Parking Operations Lead

Oak View Group; Ames (IA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group in Ames, IA is seeking a Parking Supervisor to manage day-to-day event parking and transportation at the venue. This role pays an hourly rate of $17.00 and supports operations at Iowa State University.

The position requires 2-3 years in event or parking operations, with supervisory experience preferred, plus strong customer service and communication skills. Flexibility for varied shifts, including evenings, weekends, and outdoor work, is essential.

Qualifications

• High school education or equivalent.
• 2-3 years of experience in event operations or parking operations; supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to work effectively as a team player.
• Must be able to legally operate vehicles.

Responsibilities

• Maintain core values while working on property.
• Inspect parking lots several times throughout the day.
• Ensure safe and efficient traffic patterns for all guests.
• Assist manager with event day operations of parking lots and traffic flow.
• Assist Manager with traffic management program and creating Traffic Command Center in SOC, monitoring real-time parking data.
• Assist manager with enforcement of employee parking program.
• Ensure event day checklists are followed & completed for the entirety of the event.
• Ensure the campus is set up and lots are ready for the event.
• Report traffic incidents in lots to the manager.
• Perform traffic material/supply inventory along with our parking operations.
• Perform inventory management.
• Assist the manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
• Assisting with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.

Skills

Customer service

Communication

Team player

Flexibility

Driver's license

Education

High school diploma or equivalent

Job description

Oak View Group in Ames, IA is seeking a Parking Supervisor to manage day-to-day event parking and transportation at the venue. This role pays an hourly rate of $17.00 and supports operations at Iowa State University.

The position requires 2-3 years in event or parking operations, with supervisory experience preferred, plus strong customer service and communication skills. Flexibility for varied shifts, including evenings, weekends, and outdoor work, is essential.