Parking Supervisor | Part-Time | Iowa State University - Parking

Oak View Group; Ames (IA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group in Ames, IA is seeking a Parking Supervisor to manage day-to-day event parking and transportation at the venue. This role pays an hourly rate of $17.00 and supports operations at Iowa State University.

The position requires 2-3 years in event or parking operations, with supervisory experience preferred, plus strong customer service and communication skills. Flexibility for varied shifts, including evenings, weekends, and outdoor work, is essential.

Qualifications

• High school education or equivalent.
• 2-3 years of experience in event operations or parking operations; supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to work effectively as a team player.
• Must be able to legally operate vehicles.

Responsibilities

• Maintain core values while working on property.
• Inspect parking lots several times throughout the day.
• Ensure safe and efficient traffic patterns for all guests.
• Assist manager with event day operations of parking lots and traffic flow.
• Assist Manager with traffic management program and creating Traffic Command Center in SOC, monitoring real-time parking data.
• Assist manager with enforcement of employee parking program.
• Ensure event day checklists are followed & completed for the entirety of the event.
• Ensure the campus is set up and lots are ready for the event.
• Report traffic incidents in lots to the manager.
• Perform traffic material/supply inventory along with our parking operations.
• Perform inventory management.
• Assist the manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
• Assisting with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.

Skills

Customer service

Communication

Team player

Flexibility

Driver's license

Education

High school diploma or equivalent

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Reporting to the Parking Events Manager , the Parking Supervisor will manage day-to-day event parking and transportation at the venue, Iowa State University.

This role pays an hourly rate of $17.00

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching

This position will remain open until November 20, 2026.

Responsibilities

• Maintain core values while working on property.
• Inspect parking lots several times throughout the day.
• Ensure safe and efficient traffic patterns for all guests.
• Assist manager with event day operations of parking lots and traffic flow.
• Assist Manager with traffic management program and creating Traffic Command Center in SOC, monitoring real-time parking data.
• Assist manager with enforcement of employee parking program.
• Ensure event day checklists are followed & completed for the entirety of the event.
• Ensure the campus is set up and lots are ready for the event.
• Report traffic incidents in lots to the manager.
• Perform traffic material/supply inventory along with our parking operations.
• Perform inventory management.
• Assist the manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
• Assisting with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.

Qualifications

• High school education or equivalent.
• 2-3 years of previous experience in event operations or parking operations. Previous supervisory experience is preferred.
• Strong customer service and communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.
• Must be able to legally operate vehicles.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.