Park Team Member

Kids Empire; Dallas (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A children's entertainment company in Dallas is seeking a dedicated Park Team Member to ensure guest satisfaction and maintain a safe environment. Responsibilities include greeting guests, handling transactions, and enforcing park rules. Ideal candidates should possess strong communication skills, work well with children, and have proficiency with an iPad. Weekend and holiday availability is required.

Qualifications

• Proficiency using an iPad.
• Strong communication and customer service skills.
• Ability to work weekends and holidays, and handle a hectic schedule.

Responsibilities

• Greet guests promptly to create a friendly atmosphere.
• Execute check-in processes and operate the front cash counter.
• Enforce park rules and ensure guest safety.

Skills

Strong communication skills

Customer service skills

Ability to work with children

Tools

iPad

Job description

Park Team Member

Kids Empire seeks a dedicated Park Team Member to serve as the initial contact for guests. The role focuses on ensuring guest satisfaction and maintaining a safe, welcoming environment throughout the park.

Essential Job Functions

• Greet guests promptly, creating a friendly atmosphere.
• Execute the check‑in process: collect guest waiver, personal details, and payment using an iPad.
• Operate the front cash counter: handle cash and card transactions, provide accurate change, and record daily totals.
• Process billing accurately and verify amounts on the POS.
• Maintain snack and beverage inventory: organize the refrigerator, check stock, and coordinate replenishment with management.
• Walk the floor to ensure safety, enforce park rules, and address any hazards.
• Clean restrooms and park structures (tables, chairs, playground).
• Assist in family events and support efficient event operations.
• Perform additional duties as assigned.

Physical Demands

• Stand, walk, bend, and twist continually.
• Frequent bilateral hand movements; good finger dexterity.
• Work in noisy environments with children and music.
• Handle a hectic, busy schedule during scheduled hours.
• Comfortable with heights and confined spaces.

Qualifications

• Work weekends and holidays.
• Ability to work with children.
• Proficiency using an iPad.
• Strong communication and customer service skills.
• Capable of working independently.
• Read and write in English.