Park Team Member

Kids Empire; Albuquerque (NM); On-site; USD 16,531 - 20,664; Part time

Job summary

A children's entertainment center in Albuquerque is seeking a Park Team Member. This role involves ensuring guest satisfaction, handling cash transactions, and maintaining a safe environment. Candidates should possess strong communication skills and the ability to work with children, especially on weekends and holidays. Join a fun team dedicated to providing an excellent experience for families.

Qualifications

• Able to work weekends and holidays.
• Must be able to work with children.
• Read and write in English.

Responsibilities

• Attend to customers promptly and greet them.
• Handle check-in processes and manage cash transactions.
• Ensure guest safety and compliance with park rules.

Skills

Strong communication skills

Customer service skills

Ability to work independently

Tools

iPad

Job description

Overview

Park Team Member at Kids Empire

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members work with families and peers throughout the park to ensure guests have an excellent and safe time while at Kids Empire.

Responsibilities

• Attend to customers promptly, greet them, and make them feel comfortable in the park environment.
• Operate the check-in process by having guests sign the liability waiver and collect guest information (address, name, email, phone) using an iPad.
• Operate the front cash counter, manage cash flow, process payments by cash or card, and provide exact change when needed.
• Process billing transactions accurately by verifying the amount displayed on the POS.
• Organize the snack refrigerator with drinks, snacks, chips and ice cream; check inventory and coordinate with management to replenish stock.
• Walk the floor regularly to ensure guest safety and compliance with park rules and guidelines.
• Clean restrooms and sanitize park structures such as tables, chairs, and play structures.
• Assist with and participate in family events, ensuring events operate efficiently.
• Other duties as assigned.

Physical Demands

• Stand, walk, bend, and twist constantly.
• Frequent bilateral hand movements and good finger dexterity.
• Work in a noisy environment with children, music, and guest activity.
• Ability to tolerate a hectic and busy work environment during scheduled hours.
• Possible exposure to heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Strong communication and customer service skills.
• Ability to work independently.
• Read and write in English.