Park Operations & Guest Experience Lead

Kids Empire; Aurora (CO); In loco; USD 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Voluntary Dental and Vision

401(k)

Recreational Discounts

Descrizione del lavoro

A children's entertainment facility in Aurora, Colorado, is looking for a Park Assistant Manager. In this role, you will oversee daily operations, manage and train staff, and ensure a safe and enjoyable experience for all guests. Your responsibilities will include supervising employees, handling guest inquiries, and maintaining high standards of customer service. Leadership skills and the ability to work independently are essential. Benefits include health insurance, 401(k), and recreational discounts.

Competenze

• Must be able to work weekends and holidays.
• Able to work with children.
• Ability to make effective decisions in a fast-paced environment.
• Demonstrating a commitment to safety and emergency preparedness.
• Work independently and read and write in English.

Mansioni

• Oversee daily operations ensuring guest satisfaction.
• Supervise staff to achieve production goals.
• Train and develop team members.
• Operate cash transactions accurately during check-in.
• Maintain cleanliness and organization throughout the park.

Conoscenze

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Formazione

High school diploma or equivalent qualification

Strumenti

iPad

Descrizione del lavoro

A children's entertainment facility in Aurora, Colorado, is looking for a Park Assistant Manager. In this role, you will oversee daily operations, manage and train staff, and ensure a safe and enjoyable experience for all guests. Your responsibilities will include supervising employees, handling guest inquiries, and maintaining high standards of customer service. Leadership skills and the ability to work independently are essential. Benefits include health insurance, 401(k), and recreational discounts.