Park Operations & Guest Experience Lead

Kids Empire; Aurora (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

401(k)

Recreational Discounts

Job summary

A children's entertainment facility in Aurora, Colorado, is looking for a Park Assistant Manager. In this role, you will oversee daily operations, manage and train staff, and ensure a safe and enjoyable experience for all guests. Your responsibilities will include supervising employees, handling guest inquiries, and maintaining high standards of customer service. Leadership skills and the ability to work independently are essential. Benefits include health insurance, 401(k), and recreational discounts.

Qualifications

• Must be able to work weekends and holidays.
• Able to work with children.
• Ability to make effective decisions in a fast-paced environment.
• Demonstrating a commitment to safety and emergency preparedness.
• Work independently and read and write in English.

Responsibilities

• Oversee daily operations ensuring guest satisfaction.
• Supervise staff to achieve production goals.
• Train and develop team members.
• Operate cash transactions accurately during check-in.
• Maintain cleanliness and organization throughout the park.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

A children's entertainment facility in Aurora, Colorado, is looking for a Park Assistant Manager. In this role, you will oversee daily operations, manage and train staff, and ensure a safe and enjoyable experience for all guests. Your responsibilities will include supervising employees, handling guest inquiries, and maintaining high standards of customer service. Leadership skills and the ability to work independently are essential. Benefits include health insurance, 401(k), and recreational discounts.