Park Operations & Guest Experience Lead

Lancaster City Council; Nebraska; Ibrido; USD 32.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working

Hybrid working

Diversity and inclusion

Descrizione del lavoro

Lancaster City Council is seeking a Service Support Officer for Williamson Park to keep operations smooth, support events, conferences, and weddings, and help the park become self-financing and a nationally recognised visitor attraction.

You will handle staffing rotas, cash handling, procurement, and training, while ensuring excellent customer service and community safety. Hybrid working and flexible hours are available to support work–life balance.

Competenze

• Strong organisational and communication skills.
• Experience in administration and cash handling.
• Proficient IT skills and good spoken English.

Mansioni

• Manage staffing rotas, cash handling, cleaning, and stock control.
• Support the Park Manager and maintain smooth office functions, income reconciliation and procurement.
• Oversee casual staff and train colleagues on systems; ensure the park runs efficiently and effectively.
• Provide excellent customer service and contribute to community safety.

Descrizione del lavoro

Lancaster City Council is seeking a Service Support Officer for Williamson Park to keep operations smooth, support events, conferences, and weddings, and help the park become self-financing and a nationally recognised visitor attraction.

You will handle staffing rotas, cash handling, procurement, and training, while ensuring excellent customer service and community safety. Hybrid working and flexible hours are available to support work–life balance.