Guest Experience & Park Operations Lead

Kids Empire; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Recreational Discounts

Employee Assistance Program (EAP)

Job summary

Kids Empire in Aurora, Colorado is seeking a Park Manager to supervise daily operations and employee performance. The Park Manager ensures guests have an enjoyable and safe experience while resolving any issues that may arise.

The ideal candidate will possess strong communication and leadership skills, must be able to work weekends, and have a high school diploma. The position offers various benefits, including health insurance, 401(k), and recreational discounts.

Qualifications

• Able to work with children.
• Work weekends and holidays.
• Read and write in English.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented and able to maintain accuracy in documentation.

Responsibilities

• Supervise park employees' performance.
• Ensure guest satisfaction and resolve complaints.
• Create weekly schedules and conduct performance evaluations.
• Manage birthday party bookings and customer satisfaction.
• Ensure safety and cleanliness within the park.

Skills

Strong communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Detail-oriented

Organizational and time-management skills

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

Kids Empire in Aurora, Colorado is seeking a Park Manager to supervise daily operations and employee performance. The Park Manager ensures guests have an enjoyable and safe experience while resolving any issues that may arise.

The ideal candidate will possess strong communication and leadership skills, must be able to work weekends, and have a high school diploma. The position offers various benefits, including health insurance, 401(k), and recreational discounts.