Park Guest Experience Associate

Kids Empire; Watchung (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Employee Assistance Program (EAP)

Pet Insurance

Recreational Discounts

401(k)

Job summary

Kids Empire in Watchung, New Jersey seeks Team Members to be the first point of contact for guests, ensuring a friendly welcome and safe, enjoyable experiences in the park.

Responsibilities include greeting guests, handling check-in via iPad, processing payments at the front counter, stocking snacks, maintaining clean facilities, and supporting family events. The role requires weekend/holiday availability and strong English communication.

Qualifications

• Must work weekends and holidays.
• Able to interact positively with children and families.
• Strong communication and customer service skills.
• Able to work independently and manage tasks.

Responsibilities

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD.
• Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizes the refrigerator with drinks, snacks, chips and ice cream.
• Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.
• Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
• Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure.
• Assist and participate in family events and ensure that events operate efficiently.
• Other duties assigned.

Skills

Weekend availability

Able to work with children

Good communication

Work independently

Read and write in English

Tools

IPad

Job description

Kids Empire in Watchung, New Jersey seeks Team Members to be the first point of contact for guests, ensuring a friendly welcome and safe, enjoyable experiences in the park.

Responsibilities include greeting guests, handling check-in via iPad, processing payments at the front counter, stocking snacks, maintaining clean facilities, and supporting family events. The role requires weekend/holiday availability and strong English communication.