Park Gate Guest Concierge (Part-Time)

Bonelli Bluffs Hospitality LLC; San Dimas (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

Bonelli Bluffs Hospitality LLC is seeking a Gate Attendant to provide friendly service to guests, agencies and staff at assigned gatehouses or kiosks. The role includes accurate cash and credit handling, efficient check-in of reservations, and courteous guest interactions.

You will answer phones, assist with reservations, and clearly communicate Park Rules/Regulations, services and features to all guests while maintaining a neat gatehouse environment.

Qualifications

• One year of experience in a customer service or hospitality role.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong customer service skills; enjoys working in an environment of extensive public contact.

Responsibilities

• Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
• Operates cash register and processes credit and debit card transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Effectively communicates knowledge of Park Rules/Regulations, services and features to all guests.
• Maintains a clean and orderly gatehouse/kiosk.
• Assists with other related tasks as needed.
• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
• One year of experience in a customer service or hospitality role.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.
• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Possesses a genuine concern for guests’ experience and enjoys frequent interaction with the public.
• Able to work in varying weather conditions.

Skills

Customer service

Hospitality

Teamwork

Time management

Job description

Bonelli Bluffs Hospitality LLC is seeking a Gate Attendant to provide friendly service to guests, agencies and staff at assigned gatehouses or kiosks. The role includes accurate cash and credit handling, efficient check-in of reservations, and courteous guest interactions.

You will answer phones, assist with reservations, and clearly communicate Park Rules/Regulations, services and features to all guests while maintaining a neat gatehouse environment.